Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

  • Production planning
  • Distribution and warehousing
  • Contract Negotiation
  • Loading and unloading
  • Customer Service
  • Staff Management
  • Safety and compliance
  • Database Management
  • Policy and procedure adherence
  • Staff supervision
  • Warehouse Logistics
  • Proficient in Excel
  • Cost reduction
  • Documentation
  • Data analysis
Work History
Lead Sales Associate, 01/2020 - Current
Leslie's Pool Supplies Wantagh, NY,
  • Led sales team to exceed quarterly sales goals.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management for review.
  • Trained, coached and mentored new sales associates for maximum performance.
  • Championed company products and increased quarterly revenue.
  • Negotiated contracts and sales terms with new and existing clients.
  • Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
  • Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Streamlined team sales processes increase productivity and decrease closing time.
  • Promoted brand awareness and utilized took advantage of network connections to increase brand development.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
Warehouse Lead Person, 01/2014 - 01/2020
Springs Window Fashions Waukegan, IL,
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Enhanced slot control of freight in warehouse by optimizing organization efforts.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
  • Directed system updates to boost productivity and control recordkeeping errors.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Lead Delivery Driver, 02/2012 - 03/2014
Imperfect Foods San Francisco, CA,
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Checked in with dispatch service and updated with current location.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
  • Worked directly with customers to assess damage and incompleteness of orders.
Shift Manager, 05/2010 - 05/2011
Giant Eagle Beaver Falls, PA,
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
Associate of Science: Computer Science, Expected in 01/2024
Tidewater Community College - Norfolk, VA
High School Diploma: , Expected in 06/2002
Indian River High School - Chesapeake, VA

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Resume Overview

School Attended

  • Tidewater Community College
  • Indian River High School

Job Titles Held:

  • Lead Sales Associate
  • Warehouse Lead Person
  • Lead Delivery Driver
  • Shift Manager


  • Associate of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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