, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Skills
Production planning
Distribution and warehousing
Contract Negotiation
Loading and unloading
Customer Service
Staff Management
Safety and compliance
Database Management
Policy and procedure adherence
Staff supervision
Warehouse Logistics
Proficient in Excel
Cost reduction
Documentation
Data analysis
Work History
Lead Sales Associate, 01/2020 - Current Leslie's Pool Supplies – Wantagh, NY,
Led sales team to exceed quarterly sales goals.
Monitored sales team performance and provided constructive feedback.
Reported sales data to upper management for review.
Trained, coached and mentored new sales associates for maximum performance.
Championed company products and increased quarterly revenue.
Negotiated contracts and sales terms with new and existing clients.
Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Implemented new marketing initiatives to drive sales and improve overall performance.
Streamlined team sales processes increase productivity and decrease closing time.
Promoted brand awareness and utilized took advantage of network connections to increase brand development.
Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
Warehouse Lead Person, 01/2014 - 01/2020 Springs Window Fashions – Waukegan, IL,
Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Enhanced slot control of freight in warehouse by optimizing organization efforts.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
Directed system updates to boost productivity and control recordkeeping errors.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Lead Delivery Driver, 02/2012 - 03/2014 Imperfect Foods – San Francisco, CA,
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Checked in with dispatch service and updated with current location.
Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Verified daily deliveries against shipping instructions before delivering to customers.
Coordinated efficient routes to avoid delays and optimize schedules.
Answered, scheduled and responded to reservation calls at specific times and locations.
Delivered goods and products to customer on time and in excellent condition.
Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Worked directly with customers to assess damage and incompleteness of orders.
Trained and mentored new employees to maximize team performance.
Excelled in every store position and regularly backed up front-line staff.
Managed schedules, accepted time off requests and found coverage for short shifts.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Exercised composure under pressure and in escalated customer service scenarios.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Kept employees operating productively and working on task to meet business and customer needs.
Recruited and interviewed candidates for management to evaluate readiness and fit for position.
Education
Associate of Science: Computer Science, Expected in 01/2024 - Tidewater Community College - Norfolk, VA GPA:
High School Diploma: , Expected in 06/2002 - Indian River High School - Chesapeake, VA GPA:
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