lead sales associate resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Adaptable Lead Sales Associate eagerly anticipating new challenges and opportunities for growth and contributions with dynamic sales team. Driven to go above and beyond to exceed team and corporate sales goals. Energetic Lead Sales Associate models passion for brand, customer and product to meet and exceed individual and team goals. Collaborates with team, building strong relationships to maximize customer loyalty. Protects company assets with policy awareness and loss prevention procedures. Punctual employee touting terrific merchandise display and mentoring skills thanks to extensive sales and team leadership abilities. Personable, reliable and dedicated. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

  • Strategic Sales
  • Brand Development and Marketing
  • Friendly and Outgoing
  • Customer Needs Assessment
  • Problem-Solving
  • Inventory and Stocking
  • Upselling and Promotions
  • Accurate Cash-Handling
  • Shipping and Receiving
  • POS System Operation
  • Relationship Building
  • Positive Customer Experience
  • Merchandising
  • Customer Service
  • Staff Training and Development
  • Team Leadership
  • Pricing and Labeling
  • Teamwork and Collaboration
  • Goal-Oriented
  • MS Office Applications
  • Product Recommendations
  • Inventory Oversight
  • Mentoring and Training
  • Customer Care
  • Visual Displays and Presentations
  • Persistent and Resilient
  • Opening and Closing Procedures
  • Merchandise Displays
  • Staff Training
  • Project Planning
  • Goal Setting
  • Complex Problem Solving
  • Calm Under Pressure
  • Time Management
  • Decision Making
  • Process Improvement
  • Computer Skills
  • MS Office
  • Creative Problem Solving
  • Courteous with Strong Service Mindset
  • Building Customer Trust and Loyalty
  • Multitasking and Prioritization
  • Upbeat and Positive Personality
  • Responding to Difficult Customers
  • Efficient and Detail-Oriented
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Quality Control
  • Adaptive Team Player
  • Product Organization
  • Shipping and Receiving Understanding
  • Technologically Savvy
  • High-Energy Attitude
12/2022 to Current
Lead Sales Associate Palmer Donavin Beloit, WI,
  • Processed payments and returned receipts, cash, coin and cards to customers.
  • Organized sales floor to keep products and displays presentable and in sellable condition.
  • Checked store shelves and restocked products from inventory in back room.
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Provided leadership and direction to motivate department associates.
  • Cross-trained on different positions to best support team during peak periods.
  • Promoted positive culture of teamwork and inclusion, increasing employee morale.
  • Familiarized self with new products and services to engage with customers about features and benefits.
  • Utilized selling behaviors to identify and solve customer needs.
  • Created eye-catching merchandise displays to entice customers into store.
  • Minimized shortages by adopting proper loss prevention procedures.
03/2014 to 01/2015
Warehouse Order Picker Mid-Wisconsin Beverage Antigo, WI,
  • Used RF scanner to pick items from bins and complete orders.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Pulled merchandise to fulfill orders to specification.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Prepared inventory for shipment by attaching tags and labels.
  • Conducted inventory transactions using scanner gun.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Read orders to verify attributes and quantities of merchandise.
  • Operated forklift and pallet jack to transport heavy loads.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Stocked shelves, racks and bins with new or transferred merchandise.
12/2012 to 03/2013
Seasonal Manager Kpmg Atlanta, GA,
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Trained staff on material handling processes to reduce shipping times.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Implemented and planned warehouse safety and security programs and activities.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
11/2011 to 03/2013
Warehouse Associate Mckesson Bourbonnais, IL,
  • Used pallet jacks to move items to and from warehouse locations.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
Education and Training
Expected in 01/2011 to to
High School Diploma:
ECOT - Cincinnati, OH,
  • 2011 - Honor Roll
  • 3.5 GPA
Expected in 01/2011 to to
High School Diploma:
Oak Hills High School - Cincinnati, OH
Expected in to to
Cincinnati State Technical And Community College - Cincinnati, OH

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Resume Overview

School Attended

  • ECOT
  • Oak Hills High School
  • Cincinnati State Technical And Community College

Job Titles Held:

  • Lead Sales Associate
  • Warehouse Order Picker
  • Seasonal Manager
  • Warehouse Associate


  • High School Diploma
  • High School Diploma
  • Some College (No Degree)

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