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lead sales associate resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Product or Service sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations. Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Skills
  • Sales Presentation
  • Computer Proficiency and Microsoft Office
  • Account Management
  • Flexible Hours
  • Time Management
  • Lead Generation
  • Customer Needs Assessment
  • Excellent Written and Verbal Communication
  • Safety and Cleanliness Standards
  • Strong Communication and Interpersonal Skills
  • Customer Service
  • Exceeding Customer Expectations
  • Cash Counting
  • Positive Customer Engagement
  • Engaging with Diverse Customers
  • Available Nights, Weekends and Holidays
  • Speech Clarity
Work History
Lead Sales Associate , 04/2021 - Current
Qurate Retail Group Cocoa Beach, FL,
  • Trained, coached and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in company system.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Increased business sales utilizing [Product or Service] knowledge.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
  • Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
Cashier, 01/2020 - 03/2021
Monarch Casino Black Hawk Black Hawk, CO,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Answered questions about store policies and addressed customer concerns.
Cashier/Dishwasher/Sandwich Maker, 01/2018 - 01/2019
Firehouse Subs City, STATE,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
Youth Summer Camp Staff Member/Tennis Coach, 01/2016 - 01/2019
Malivai Washington Youth Fondation City, STATE,
  • Led groups of children safely through variety of camp activities.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Resolved conflicts that arose between campers by [Action].
  • Transported and escorted program participants to and from activities and on field trips.
  • Planned and conducted community activities such as picking up trash around the community, feeding the homeless, and playing games with the elderly .
  • Designed enjoyable and innovative customized training programs based upon fitness goals.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma: , Expected in 06/2021
-
William M. Raines High School - Jacksonville, FL
GPA:
Status -
  • graduated with a 3.4 GPA
  • Elected Captain of Tennis team for the vikings at William M. Raines highschool
  • Extracurricular Activities: I volunteered with my Mother at her cancer support groups for UF health.

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Resume Overview

School Attended

  • William M. Raines High School

Job Titles Held:

  • Lead Sales Associate
  • Cashier
  • Cashier/Dishwasher/Sandwich Maker
  • Youth Summer Camp Staff Member/Tennis Coach

Degrees

  • High School Diploma

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