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Lead Sales Associate Resume Example

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LEAD SALES ASSOCIATE
Professional Summary

Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Product or Service sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Accomplishments

I graduated early at the top of my class. I strive for excellence and I refuse to not do something right the first time. I will also give whatever I'm doing my all. I would rather do something once than have to keep repeating myself due to ignorance. I was raised that if you work hard, you will reap the rewards and I will continue to keep pushing despite any opsticales that may be in my way. I will always work hard because I pride myself on my word and my work. Customer satisfaction is a big priority for me.

Skills
  • Brand Promotion
  • Sales
  • Store Merchandising
  • Sales Goals
  • Cash Handling
  • Product Knowledge
  • Product Sales
  • Meeting Sales Goals
Work History
Lead Sales Associate, 08/2017 to 07/2020
Hms Host – Howe , IN
  • Trained approximately 12 new sales associates in 2 years.
  • Achieved and exceeded sales goals for several consecutive running months.
  • Championed company products and added to 43% increase in quarterly revenue.
  • Promoted brand awareness and utilized networking to increase brand development.
  • Streamlined sales processes for team of 56 employees to increase productivity and decrease closing time.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Informed customers of promotions to increase sales productivity and volume.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built and cultivated long-term quality relationships with several clients by addressing needs and providing superior customer service.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
Staffing Manager, 11/2014 to 07/2017
Snailing Staffing – Anderson , Indiana
  • Recruited and hired employees for all general labor production needed at all factories we were hired by to get reliable workers into. Also was their manager then at their plant on their line for their first 2 weeks to keep track and make sure they had the job down and if they would strive for success or need another job position. I love to work so most the time I would be on line training when I wasnt hiring or going back and forth to get employees to work. We transported and even put employees in hotels so it was caotic but well worth the experience I received.
  • Performed full-cycle recruiting, including sourcing, interviewing, negotiations, and hiring.
  • Reviewed applications and resumes to support hiring activities.
  • Developed marketing strategies to generate leads.
  • Wrote and posted job descriptions on Name of job board.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
  • Recruited top talent to maximize profitability.
  • Managed random monthly drug testing for over Number employees.
  • Retained 100% protocol on management tools and procedural accuracy.
Cashier , 06/2011 to 02/2014
Hms Host – Elkhart , Indiana
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 99.9% accuracy.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Served needs of more than 100 customers in busy toll road environment.
  • Helped over 400 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Counted cash in register drawer at beginning and end of shift.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Completed sales in excess of $4,000 with near-zero error rate using POS system.
  • Trained as team lead and provided back-up coverage to provide customers with optimal support.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked with team leads and supervisors to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Prepared and submitted end-of-shift reports.
  • Worked closely with management to solve problems and handle customer concerns.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Education
Honors Diploma : Core 40 Plus Honors , 12/2010
Northwood High School - Nappanee, IN
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Resume Overview

Companies Worked For:

  • Hms Host
  • Snailing Staffing

School Attended

  • Northwood High School

Job Titles Held:

  • Lead Sales Associate
  • Staffing Manager
  • Cashier

Degrees

  • Honors Diploma : Core 40 Plus Honors , 12/2010

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