lead sales associate resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Energetic Lead Sales Associate models passion for brand, customer and product to meet and exceed individual and team goals. Collaborates with team, building strong relationships to maximize customer loyalty. Protects company assets with policy awareness and loss prevention procedures.

  • Accurate cash-handling
  • Brand development and marketing
  • POS system expertise
  • Sales transaction processing
Lead Sales Associate, 12/2019 to Current
PetcoStillwater, MN,
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Implemented improved methods to assist with marketing campaigns performance.
  • Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
  • Created eye-catching merchandise displays to entice customers into store.
  • Coached other employees in effective customer service and successful selling techniques.
  • Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
  • Processed payments and returned receipts, cash, coin and payment cards to customers.
  • Marketed brand and products to drive revenue growth.
  • Trained and developed new team members and [Job title]s.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Checked store shelves and restocked products from inventory in back room.
  • Cross-trained on [Job title]'s responsibilities to handle additional duties during peak periods.
  • Received shipments and signed off on packages, documenting all incoming items in [Software] system.
  • Researched items at other locations to find products requested by shoppers.
  • Reset store displays for special events and seasonal merchandise changes.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Performed promotional sales calls to increase client base.
  • Achieved or surpassed company-defined sales quotas for [Number] consecutive months.
  • Produced sales documents, finalized deals and filed records.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Recruited, hired and trained new hires to optimize profitability.
  • Executed [Number] outbound calls each week to existing customers, resulting in [Number]% increase in sales.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Reduced process lags by training employees on best practices and protocols.
Home Health Caregiver, 08/2014 to 10/2019
Bayada Home Health CareOcean Gate, NJ,
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Documented client progress in charts and logbooks.
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Monitored client behaviors and emotional states, reporting concerns to [Job title] and documenting information in files.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Improved patient outlook and daily living through compassionate care.
Medical Assistant, 05/2005 to 09/2019
Yakima Valley Farm Workers ClinicWoodburn, OR,
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Measured patient peak flows to improve workflow efficiency.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Completed basic physical assessments of [Type] and [Type] patients to provide optimal care.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Used [Type] software to process patient payments and update accounts.
  • Helped residents achieve [Type] program goals and increase independence.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
Education and Training
Associate of Science: Medical Assisting, Expected in 03/2005
CEI Career Education Institute - Marietta,Ga,
Associate of Science: Home Health Aide, Expected in 05/2004
Manatee Technical Institute - Bradenton, FL,

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Resume Overview

School Attended

  • CEI Career Education Institute
  • Manatee Technical Institute

Job Titles Held:

  • Lead Sales Associate
  • Home Health Caregiver
  • Medical Assistant


  • Associate of Science
  • Associate of Science

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