Lead Sales Associate resume example with 9+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Accurate cash-handling
Sales promotions
POS system expertise
Payment processing
Leadership
MS Office
Experience
08/2018 to CurrentLead Sales AssociateQurate Retail Group | Mooresville, NC,
Processed payments and returned accurately receipts, cash, coin and cards to customers.
Checked store shelves and restocked products from inventory in back room.
Scanned and bagged items and operated cash register to check out store patrons.
Monitored performance of sales team and implemented improved methods to close gaps.
Received shipments, signed off on packages and documented incoming items in computer system.
Trained and developed new team members to improve product knowledge and selling abilities.
Negotiated sales and pricing with new and existing clients.
Reported sales metrics and statistics to management and stakeholders.
Implemented improved promotional methods to assist with marketing campaigns.
Assisted with training, development and mentoring of sales employees.
Greeted customers, clarifying needs and identifying solutions to close sales.
Kept customers engaged with positive, sales-minded attitude demonstrating pride in products.
Achieved sales targets regularly to enable sustained growth.
Managed cash register operations using POS system and processed sales and returns.
Communicated sales goals and key performance indicators to employees.
Engaged shoppers, providing assistance and information on merchandise and product features.
Established exemplary skills in verbal and written communication and active listening through working closely with customers and sales support staff.
Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients.
Facilitated store opening and closing procedures by securing valuables, arming and disarming alarm system and [Task].
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Empowered team to exceed sales quotas through regular training, effective coaching and close mentoring.
Asked open-ended questions to determine customer requirements and help identify correct products and services.
Secured long-term accounts and managed sales presentations by providing recommendations to promote brand effectiveness and product benefits.
Managed inventory shrinkage improvement program to reduce theft and loss.
Boosted team morale and overall sales volume by creating employee incentive sales contests.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Conducted safety walks of store floor and reported hazards to appropriate personnel for immediate remediation.
Entered and updated customer information in system using customer relationship management tools to keep information current.
Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
Delegated tasks to maintain efficient workflow.
03/2014 to CurrentHairstylistDynfly | Royal Oak, MI,
Sanitized workstations and salon equipment to reduce risk of infection.
Pre-booked future appointments to increase repeat business.
Pursued continuing education and training to stay up to date with new trends and techniques.
Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Styled and designed traditional and contemporary hairstyles for men and women daily.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
Recommended hair styles to compliment clients' facial features and coloring.
Designed and recommended home hair care regimens and treatments to meet individual customer needs.
Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
Colored, cut and installed extensions according to referenced photo and desired outcome.
Introduced special hair treatments, scalp massage and styling tools to modernize and streamline services.
Trained stylists and assistant on layered cuts, clipper cuts and basic color application.
Spearheaded transition to computerized scheduling, bookkeeping and inventory management procedures.
07/2004 to 06/2007Resident Care AideDignity Health | Morro Bay, CA,
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Helped clients stay happy and healthy by providing mental and emotional support.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Assisted residents with bathing, dressing, grooming, toileting and eating activities.
Served meals to residents according to individual meal plans, nutritional needs and personal preferences.
Documented changes in patients' psychosocial and physical conditions and communicated to care team.
Assisted with support services and coordinated activities and resident programming.
Observed residents' overall health conditions and communicated changes to assisted living manager.
Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
Delivered caring companionship to elderly and developmentally disabled patients.
Maintained behavior management checklist and recorded daily data.
Provided emergency first aid, CPR, basic life support and Heimlich maneuver procedures when needed.
Motivated clients to participate in new activities to broaden skills.
Prepared and maintained detailed records of residents' progress and services performed and reported condition changes to supervisor.
Administered and recorded medication distribution according to policy.
Referred residents to additional medical or community resources.
Managed grocery shopping and took clients to medical appointments.
Education and Training
Expected in 06/2004High School Diploma | Great Mills High School, Great Mills, MDGPA:
Expected in | College of Southern Maryland, La Plata, MDGPA:
Expected in 02/2014Cosmetology | Blades School of Hair Design, California, MDGPA:
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