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Lead Sales Associate Resume Example

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LEAD SALES ASSOCIATE
Professional Summary

Dependable Lead Sales Associate offering a proven history of excellent customer service and satisfaction demonstrated over Number years of experience. Highly reliable and driven to meet and exceed sales quotas.

Flexible Sales Associate driven by ambition, integrity and positive feedback. Excellent history of customer satisfaction and sales goal achievements. Aiming to bring value to your existing team by leveraging knowledge of creative sales strategy and Area of expertise.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Proactive Lead Sales Associate with Number years of experience in related roles. Highly skilled in Skill and Skill. Acknowledged by management and coworkers for Type accomplishments.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Sales strategy
  • Meeting sales goals
  • Employee training
  • Negotiation
  • Cash Handling
  • Financial Management
  • Product upselling
  • Cash register operations
  • Payment collection
  • Retail merchandising
  • Financial shortage analysis
  • Credit card processing
  • Drawer management
  • Refund handling
  • Bagging and packaging
  • Identification checks
  • Cash drawer management
  • Currency counting
  • Cash register systems
  • Refunds and exchanges
  • Product restocking
  • Cleaning and sanitizing
  • Liquor law compliance
  • Order taking
  • Payment processing
  • Multi-tasking ability
  • Cash report creation
  • Purchase assistance
  • Product and service sales
  • Store merchandise stocking
  • Inventory management
  • Coupons and gift cards
  • Maintaining store appearance
  • Product knowledge
  • Cleanliness
  • Cash register skills
  • Basic math skills
  • Security Monitoring
  • Heavy lifting
  • Currency sorting
  • Loss prevention
  • Customer assistance
Work History
Lead Sales Associate, 02/2019 to 02/2020
Dollar General – Garner, NC
  • Achieved and exceeded sales goals for Number consecutive months.
  • Trained approximately Number new sales associates in Timeframe.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Reported sales data to upper management as directed.
  • Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
  • Used Type sales tactics to sell Product or service to customers and trained employees on sales protocols.
  • Closing store accordance to company policy.
  • Counting money and making deposits.
  • Accepting product trucks.
  • Stocking store as needed and making sure store is looking efficient.
Pizza Maker/cook , 01/2018 to 06/2018
Papa Johns International Inc. – Fayetteville , Nc
  • Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
  • Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
  • Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Completed training to learn additional techniques for making new and seasonal items.
  • Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Performed cash register operations by applying coupons, giving customer totals and handling cash and credit card payments.
  • Fostered positive working environment through effective communication and time management, which was widely embraced by all kitchen personnel.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Answered Number phone calls per day to take to-go and delivery orders, successfully delivering Number% of orders within Number minutes.
  • Cleaned food preparation areas, tools and equipment.
  • Prepared all raw materials for cooking by cutting vegetables and preparing dough through Technique and Technique.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Reduced ingredient waste Number% when creating pizzas Number to Number inches in diameter following pan size, dough quantity requirements and topping measurements.
  • Suggested, promoted and upsold menu items, resulting in Number% increase in sales per Timeframe.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Monitored and maintained clean working areas and cooking surfaces through Action and Action.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Assisted guests, including offering personable greetings and taking orders.
  • Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
  • Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Cook, 06/2017 to 11/2017
Sonic Drive-In – Columbia , SC
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Ordered and received products and supplies to stock kitchen areas.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Produced over NumberType dishes per day and maintained near-perfect customer satisfaction scores.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Managed Number-person staff, supervised preparation of Type foods and explained steps for readying specialty items, including Type and Type food.
  • Safely used kitchen equipment such as Type and Type, effectively reducing injuries and burns Number%.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Prepared estimated Number orders simultaneously during peak Timeframe periods with Number% accuracy rate, maximizing customer satisfaction and repeat business.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Communicated closely with Job titles to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Crew Member, 02/2015 to 10/2016
Chick Fil A – Columbia , SC
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
  • Closely followed protocols for emergency situations, maintaining calmness and efficiency.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Described menu items in detail and educated customers about meal options.
  • Upsold customers various beverages and desserts while regularly meeting and exceeding sales objectives.
  • Restocked bags, cups, lids, sauces and other counter supplies.
  • Used downtime between customer orders to fulfill other guest services, including drink refills and order corrections.
  • Politely and persuasively suggested upgrades and related menu items such as drinks and desserts to achieve upselling objectives.
  • Welcomed customers and provided quick and attentive service.
  • Checked in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relayed information to customers.
  • Relayed additional meal requirements, dietary restrictions, allergies and special requests to kitchen staff clearly and accurately.
  • Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
  • Maintained stock levels of drink supplies, condiments and napkins at self-service stations during non-peak hours to reduce work interruptions.
  • Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
  • Accurately performed cash register operations to process and receive payments and issue change.
  • Entered orders into computer system quickly and in proper sequence.
  • Suggested upgrades and additional items to meet upselling goals.
  • Warmly greeted and welcomed customers to establishment before requesting food order.
  • Refilled drinks, cleaned up spills and handled special requests between guest orders.
  • Offered immediate, friendly and knowledgeable assistance to every guest.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
Education
High School Diploma : 12/2017
Adult Education - New Haven, CT
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Resume Overview

Companies Worked For:

  • Dollar General
  • Papa Johns International Inc.
  • Sonic Drive-In
  • Chick Fil A

School Attended

  • Adult Education

Job Titles Held:

  • Lead Sales Associate
  • Pizza Maker/cook
  • Cook
  • Crew Member

Degrees

  • High School Diploma : 12/2017

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