Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dependable professional enthusiastically seeking an employment opportunity in which to apply knowledge and utilize my skills. Bringing 11 years of excellent customer service and performance in related roles. Accustomed to going above and beyond to reach team goals and objectives.

Skills
  • Customer care
  • Client relationship management
  • Accurate cash-handling
  • Sales promotions
  • Strategic sales
  • Brand development and marketing
  • Inventory oversight
  • Payment processing
  • Meeting and exceeding sales goals
  • Working collaboratively
  • Active listening
  • Critical thinking
  • Time management
Experience
01/2020 to Current
Lead Sales Associate Petco Olympia, WA,
  • Processed payments and returned accurately receipts, cash, coin and cards to customers.
  • Checked store shelves and restocked products from inventory in back room.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Created eye-catching merchandise displays to entice customers into store.
  • Monitored performance of sales team and implemented improved methods to close gaps.
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Trained and developed new team members to improve product knowledge and selling abilities.
01/2015 to 01/2020
Clerk International Paper Company Elk Grove, CA,
  • Processed sales transactions to prevent long customer wait times.
  • Documented and routed business correspondence to manage office paperwork.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed deadlines, enabling timely completion of tasks.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Assisted with payment processing and investigating variances in cash amounts.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Contacted customers about changes or updates in accounts and communicated potential problems.
  • Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with standards.
  • Copied, scanned and filed documents to maintain office records.
  • Provided friendly and professional assistance to employees, visitors and customers.
01/2010 to 01/2015
Manager's Assistant Advanced Auto Parts City, STATE,
  • Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.
  • Maintained records through timely updates to employee and other files.
  • Freed up management for more important business by personally handling basic responses to email and letters.
  • Facilitated communication between managers and employees by writing professional internal correspondence.
  • Fielded high volume of daily telephone calls using multi-line telephone system.
  • Assisted with revenue and profitability improvements, including advertising, sales and human resources initiatives.
  • Handled bi-weekly payroll for over [Number] employees with thorough verification of timekeeping records and accurate processing through [Software].
  • Kept social media profiles updated with item promotions, special events and new operating information.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
  • Weighed, measured and mixed ingredients according to recipes or personal judgment.
  • Planned and organized daily work schedules in accordance with established menus, special events, seasons and special requests.
  • Recorded temperatures on appropriate logs and reports to notify supervisor of discrepancies.
  • Used manual or electric appliances to clean, peel, slice and trim food.
  • Prepared salads, soups and sandwiches according to customer's orders or supervisor's instructions and approved procedures.
  • Monitored work areas, serving lines and eating areas to verify safe food preparation and service environment.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Education and Training
Expected in 05/2010
High School Diploma:
Speedway Senior High School - Speedway, IN
GPA:

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Resume Overview

School Attended

  • Speedway Senior High School

Job Titles Held:

  • Lead Sales Associate
  • Clerk
  • Manager's Assistant

Degrees

  • High School Diploma

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