Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Dependable Lead Sales Associate with extensive history of exceptional customer service and satisfaction demonstrated over 4 years of experience with progressive responsibility. Exceptionally reliable and driven sales personnel motivated to meet and exceed sales quotas. Enthusiastic team leader with thoughtful and deliberate leadership style, coordinating targets and gauging progress.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

  • Sales
  • Shipping and Receiving
  • Sales Goals
  • Client Needs Assessment
  • Cash Handling
  • Brand Management
  • Efficient Sales Transactions
  • Point of Sale Systems
  • Product Knowledge
  • Customer Complaint Resolution
  • Product Sales
  • Product Location
  • Prospecting Clients
  • Meeting Sales Goals
  • Visual Displays
Work History
Lead Sales Associate, 12/2020 to 03/2021
Trek BikesDowners Grove, IL,
  • Monitored sales team performance and provided constructive feedback.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Trained new employees on customer service, money handling and organizing strategies.
Repair Technician, 01/2019 to 02/2020
SunproTyler, TX,
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Maintained inventory of repair supplies and ordered parts as needed.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Maintained schedule of appointments with eye for both quality and speed of service.
  • Calculated materials and time needed for each job.
  • Demonstrated knowledge of local building codes and requirements on each project.
  • Laid out materials and system components to prepare for installation.
Technical Lead, 09/2016 to 12/2018
Agreeya SolutionsPlano, TX,
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Researched potential clients and markets to prepare for appointments.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Set up appointments with potential and current customers to promote new products and services.
Receptionist, 12/2015 to 09/2016
Healthdrive CorporationGreat Barrington, MA,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.

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  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Received and routed business correspondence to correct departments and staff members.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone or postal mail.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Collected, sorted, distributed and sent mail and packages.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
High School Diploma: , Expected in 05/2015
St.Augustine - Fort Worth, TX,

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School Attended

  • St.Augustine

Job Titles Held:

  • Lead Sales Associate
  • Repair Technician
  • Technical Lead
  • Receptionist


  • High School Diploma

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