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Lead Business Office Associate Resume Example

Resume Score: 65%

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LEAD BUSINESS OFFICE ASSOCIATE
Professional Summary
Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Skills
  • Attention to detail
  • Exceptional interpersonal skills
  • Team leadership
  • Multi-tasking
  • Clear and effective communication
  • Positive attitude
  • Self-motivated
  • Time management
Work History
11/2012 to Current
Lead Business Office Associate Company Name – City, State
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Managed office supplies, vendors, organization and upkeep.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Translated business priorities into implementable actions.
  • Oversaw daily office operations for staff of 12 employees.
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Scheduled and led monthly store meetings for all employees.
03/2005 to 03/2012
Medical Records Supervisor/Legal CoordinatorCompany Name – City, State
  • Audited records for accuracy.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Verified patients\' eligibility and claims status with insurance agencies.
  • Entered orders into the EMR system efficiently and without errors.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Created and maintained computerized record management systems to record and process data and generate reports.
  • Accepted the delivery of all incoming subpoenas and coordinated law office contact by scheduled appointment only.
Education
2009
Associate of Applied Science: PSYCHOLOGY
Moorpark College - City
  • 3.5 GPA
  • Recipient of Dean's ListRecognition





2005
Medical Billing/ ICD9 & CPT Coding Certification : Medical
Academy Education Services - City, State
  • Front Office Training
  • Medical Technology (MT) Certificate
Accomplishments

  • Earned the “STORE CHAMPION” Award in 2013, 2014, 2015, & 2016for Exceptional teamwork, results focus, communication, courageous leadership, functional expertise, associate development, and analysis/decision making
  • Dependable Office Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
  • Experienced Office Manager with a strength in managing multiple projects simultaneously and fostering a cohesive staff.
  • Dedicated, hardworking business office management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Certifications

  • Medical billing and coding specialist with seven years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.
  • Exceptional customer care professional who addresses inquiries and resolves problems as they arise. Awarded the "Above & Beyond" Award in 2013.
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Resume Overview

School Attended

  • Moorpark College
  • Academy Education Services

Job Titles Held:

  • Lead Business Office Associate
  • Medical Records Supervisor/Legal Coordinator

Degrees

  • Associate of Applied Science : PSYCHOLOGY
    Medical Billing/ ICD9 & CPT Coding Certification : Medical

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