TO OBTAIN A POSITION WITHIN YOUR COMPANY SO THAT I CAN UTILIZE MY VAST EXPERIENCE IN DIFFERENT SECTORS OF THE SERVICE INDUSTRY AND INCREASE MY POTENTIAL FOR GROWTH, BOTH PERSONALLY AND PROFESSIONALLY.
SERVER, BARTENDER, TRAINING COORDINATOR AND KEY MANAGER.Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for. Performed restaurant walk-throughs to gauge timeliness and excellent service quality. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Counseled and disciplined staff when necessary.
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