KEY MANAGER Resume Example
TO OBTAIN A POSITION WITHIN YOUR COMPANY SO THAT I CAN UTILIZE MY VAST EXPERIENCE IN DIFFERENT SECTORS OF THE SERVICE INDUSTRY AND INCREASE MY POTENTIAL FOR GROWTH, BOTH PERSONALLY AND PROFESSIONALLY.
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SERVER, BARTENDER, TRAINING COORDINATOR AND KEY MANAGER.Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for. Performed restaurant walk-throughs to gauge timeliness and excellent service quality. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Counseled and disciplined staff when necessary.
- Provided clients with budget management and financial guidance.
- Created strategic financial solutions to suit individualized client needs.
- Provided clients with information on bank accounts, institutional policies, financial products and related services.
- Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
- Devised targeted solutions for various customers, including deposit, lending and investment services.
- Improved decision-making by using current data on market conditions and individual financial situations.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Expanded client base through consistent product promotion and sales strategy.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Exercised judgment when dispensing information to maintain confidentiality of sensitive information.
- Established connections with new clients through proactive follow-up strategies.
- Promoted diverse array of financial products by continuously acquiring new industry knowledge.
- Networked to build client base and promote products to new and existing clients.
- Maximized branch revenue by optimizing daily operations.
- Expanded customer relationships by maintaining regular follow-up processes and rapport with each customer.
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Resume Overview
School Attended
- LOUISIANA STATE UNIVERSITY
- JOHN CURTIS HIGH SCHOOL
Job Titles Held:
- KEY MANAGER
- BAR MANAGER
- Personal Banker
Degrees
- Bachelor of Arts : POLITICAL SCIENCE/PSYCHOLOGY
High School Diploma : COLLEGE PREPARATORY
