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Key Attendant Resume Example

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KEY ATTENDANT
Summary
Corrections Officer focused on maintaining peace, security and safety within correction centers and federal prison systems. Extensively trained in crisis prevention and intervention. Seasoned corrections professional who remains calm and confident even in the most adverse and stressful working conditions. Correctional Officer equipped with a strong moral code and excellent crisis management techniques. Focuses on safety in all interactions with inmates and staff. Correctional Officer successful at adapting management styles to suit varying personality types. Persuasive leader able to generate respect and obedience from the most difficult inmates. Assertive Correctional Officer skilled at confidently guiding and monitoring prison inmates to maintain and achieve proper security and order. Correctional Officer familiar with the problem solving tools and crisis management techniques necessary to be successful in a prison environment.
Skills
  • Restraint techniques
  • Inmate rights
  • Occupational hazards and safety precautions
  • Trained in defensive tactics
  • Excellent problem solver
  • Booking procedures
  •  Key control
  • Visitation guidelines understanding
  • Crisis Prevention Intervention (CPI)
  • Behavioral disorders familiarity
  • Supervised recreational and work activities
  • Provide appropriate disciplinary actions
  • Inspected living quarters on a daily basis
  • Transported inmates to group activities medical appointments.






  • Security personnel trainingNatural leaderState and federal laws knowledgeSupervised and transport the inmate offender's into the facilityEnsured that inmates got an appropriate amount of daily exerciseSupervised group cleanup activities and other daily workResponded to emergency situationsRecorded activities of inmates/ DetaineesAssigned daily work and cleaning taskEthical standards of conduct
Accomplishments
  • Resourceful accomplished and dedicated correctional officer with, management employee supervision, and motivational leadership experience, track record of achievement in providing peace security within corrections centers and federal prisons.
Experience
05/2016 to 03/2017
Key AttendantHilton Palacio Del Rio - San Antonio, Texas
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Maintained up-to-date records at all times.
  • Developed effective relationships with all call center departments through clear communication.
  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
  • Provided cross training to 10-15 staff members.
  • Trained staff on how to improve customer interactions.
10/2013 to 04/2016
Correctional OfficerThe GEO Group Inc - San Antonio, Texas

Supervised up to 130 Inmates / Detainee's in a Medium/Maximum security facility maintain 100% accountability, conducted inmate roll calls, escorts, and lockdowns, monitored inmates daily activities, watching closely for unusual behavior, improper conduct, or signs of possible conflict performed periodic patrols of the entire facility area to maintain order and prevent escapes.

Searched cells living quarters, visiting areas, recreational areas and building for contraband, or unapproved items, performed first aid and crisis intervention as needed. Informed inmates and visitors of rules, safety and security procedures and responsibilities. Maintained communications with all other areas of the facility at all times. Maintained daily logs of shift activity. Maintained correct physical head count at all times. Conducted internal security checks and distributed meals. Continually monitored dormitories for inappropriate activity. Transported inmates to and from medical and dental appointments, work detail. Supervised inmates during meals, visits, recreation, telephone calls and shower time.

03/2017 to Current
Protective Services GuardUniversity Hospital - San Antonio, TexasChecked and secured building entrances. Monitored access control systems, including CCTV systems. Immediately reported fires, accidents and other safety hazards. Patrolled buildings, facilities and perimeter areas to prevent damage to property. Communicated with supervisors regarding any issues that occurred while on duty. Enforced all building rules and regulations in government facilities. Acted as first responder for medical emergencies, included incoming calls and code red situations. Monitored loading dock and recorded all activity in a daily officer report. Greeted tenants and guests as they entered and left the property. Maintained order, responded to emergencies and enforced federal and local laws. Patrolled the premises regularly to ensure safety of employees and visitors.
Education and Training
2013
High School DiplomaJohn F Kennedy High School - San Antonio, TexasMember of JROTC Club. Top 10% of class. Coursework in Communications, Criminal Law and Public Administration. Coursework in Sociology andPsychology.
Skills
CPI, CPR certified, Crisis intervention, Customer satisfaction, Customer service, First aid, Problem solver, Medical Terminology, HICPICS,
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Hilton Palacio Del Rio
  • The GEO Group Inc
  • University Hospital

School Attended

  • John F Kennedy High School

Job Titles Held:

  • Key Attendant
  • Correctional Officer
  • Protective Services Guard

Degrees

  • High School Diploma

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