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Key Account Specialist Resume Example

Resume Score: 80%

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KEY ACCOUNT SPECIALIST
Professional Summary

Efficient and precise with commitment to finishing jobs quickly and accurately. Proven ability to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. Qualified Data Entry Clerk with [Number] years of experience compiling and inputting data into systems. Committed to data integrity and accurate payment processing. Extensive experience with complex [Type] database systems. Meticulous [Job title] with [Number] years of experience in [Type] data entry. Expert in streamlining data entry procedures and implementing [Software] use for modernized offices. Skilled at entering and organizing mass amounts of data quickly and accurately. Systematic Data Entry Clerk with [Number] years of experience in organizing and managing data. Trained in database systems management using various technology platforms. Efficient in overseeing project deadlines by prioritizing and communicating with teammates. Systematic about entering precise information to support [Type] operations. Review and interpret information on source documents to complete accurate and smooth work. Quickly perform over [Number] strokes per hour with below-average error rates. Adaptable Data Entry Clerk with [Number] years of success managing information in different types database systems. Independent problem-solver focused on consistent precision and data accuracy. Expert in identifying errors while proofreading existing system data.

Skills
  • Purchasing agreement review
  • Shipment arrangements
  • Purchase needs determination
  • Forecasting and cost tracking
  • Contract negotiation
  • Documentation skills
  • Vendor relations
  • Pricing structures
  • Purchasing
  • Standards compliance
  • Sales budget management
  • Documentation
  • Recordkeeping
Work History
Key Account Specialist, 07/2012 to Current
CELMOL INC. Dba MARK ROBERTS – SANTA ANA, CA
  • Organized, sorted and checked [Type] input data against original documents.
  • Added documents to file records and created new records to support filing needs.
  • Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
  • Evaluated source documents to locate information needed for each data entry field.
  • Outlined appropriate processes and procedures to fulfill and complete inquiries.
  • Compiled [Timeframe] budget reports, financial spreadsheets and organizational charts to support business operations and improve office organization.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
Import Specialist, 07/2006 to 02/2011
CELMOL INC. Dba MARK ROBERTS – SANTA ANA, CA
  • Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
  • Identified and implemented supply chain improvement opportunities such as [Example].
  • Drafted budgets, monitored warehouse costs and reduced expenses when possible.
  • Picked products for specific routes according to pick sheets.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Supervised material flow, storage and global order fulfillment.
  • Established long-term customer relationships through prompt and courteous service.
  • Maintained accurate stock records and schedules.
  • Picked up incoming stock and delivered materials to designated locations.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Reported carrier-performance metrics and monthly costs reports to executive team.
Customer Service Associate/Bank Teller/Bookkeeping Clerk, 05/1997 to 03/2005
BANK OF THE PHILIPPINE ISLANDS – MANILA, PHILIPPINES
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Managed customer relations and customer service through daily communication and interaction.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Provided management with daily log report on calls, complaints, resolutions, order statuses, and escalations.
  • Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
  • Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Assisted with price verifications and implemented adjustments for discounts or promotions.
  • Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
Education
Bachelor of Science: COMMERCE MAJOR iN ECONOMICS, 04/1995
UNIVERSITY oF SANTO TOMAS - MANILA, PHILIPPINES
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • CELMOL INC. Dba MARK ROBERTS
  • BANK OF THE PHILIPPINE ISLANDS

School Attended

  • UNIVERSITY oF SANTO TOMAS

Job Titles Held:

  • Key Account Specialist
  • Import Specialist
  • Customer Service Associate/Bank Teller/Bookkeeping Clerk

Degrees

  • Bachelor of Science : COMMERCE MAJOR iN ECONOMICS , 04/1995

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