Key Account Specialist Resume Example
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KEY ACCOUNT SPECIALIST
Summary
Motivated Food Service Account Specialist offering 25 years' experience in the Food Service Sales industry . Specialty Food Sales manager with proven, documented background in sales excellence develops business relationships and offers customer-focused solutions. Highly motivated self-starter relentlessly pursues sales performance objectives of product portfolio. Masters all products and applications by demonstrating ongoing competency and maintains and increases sales volume within assigned accounts and territory.
Experience
Key Account SpecialistAmphenol Alden Products Company | Brockton , MA | Apr 2014-Jun 2020
- Managed sales for manufactures through distributor channels
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
- Penetrated new accounts by investigating competitor products, services and trends. and trained 65 sales reps on successful selling techniques.
- Created presentation materials for sales, customer relations, and management purposes.
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Coordinated Distributor sales meeting and Trade Food Shows
- Operator account call coverage
- Sell in new vendor products by performing item presentations .
- Familiarity with CRM practices along with ability to build business professional relationships.
Regional Sales ManagerFirmspace | England , AR | Jan 2010-Mar 2014
- Opening new markets with significant growth results yielding over $1 million in revenue.
- Maintaining business relationships with Executive decision makers resulting in 30% additional business.
- Worked with Corporate Chefs at Major Restaurant Chains Darden, OSI, Legal Sea Food.
- Served as both a redistributor and master broker for specialty food products.
- Developed sound Marketing strategies by monitoring industry food trends.
- Prepared yearly sales and promotional budget for Retail and Food Service Accounts.
- Ongoing operator calls with distributors to present and train on new items.
- Coordinated food shows, set up vendor booths provided recaps and follow on all leads obtained.
- Supervised sales strategy, training, team structure and communication of regional sales program.
Food Service ManagerCommunity Action Program For Central Arkansas | City, State | Jan 2004-Jan 2009
- Artisan bakery that ranks in the Top 10 nationwide with $25 million in annual revenue to independently manage national accounts, food service brokers, and 14 distributors.
- Develop new sales opportunities through market research and follow through with accounts.
- Interface with customer service representatives, plant managers, and production workers.
- Tour bakery facilities and track trends in the bakery business and flour market.
- Create sales presentations.
- Increased revenue by 30% by maintaining relationships with existing distributors as well as bringing in 7 additional distributor accounts.
- Secured several multi-unit restaurant chains (e.g., Chelo's, Hometown Bar and Grille, Back Bay Restaurant Group, Gregg's Restaurant and Pubs) that increased business by 50% and drove sales up 30%.
- Designed and coordinated booth display for national and regional food shows.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Prepared and led food service training programs to teach staff various tasks.
- Worked closely with purchasing agents, chef and cooks to determine menu plans for special events or occasions.
- Initiated broker training and performance programs at every opportunity with operators that enhanced sales efforts such as monthly sales meetings where 380 sales representatives could view and sample products.
- Created marketing tools such as point-of-sale materials, direct mailers and postcards and spearheaded upgrades to the appearance of logos, displays and marketing pieces that improved product perceptions.
- Established rapport with all buyers, distributors and direct buying accounts and secured a new partnership with the Darden restaurant chain for an increase of $500,000 in revenue.
Education and Training
Bachelor of Arts: Business AdministrationUniversity of Maryland | City
Peter Kump's Culinary School | City
Skills
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Resume Overview
School Attended
- University of Maryland
- Peter Kump's Culinary School
Job Titles Held:
- Key Account Specialist
- Regional Sales Manager
- Food Service Manager
Degrees
- Bachelor of Arts : Business Administration
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