Key Account Manager/Sales Manager Resume Example

• Exceeded sales budget for capital equipment projects up to $10 million for existing cement plants to increase their capacity and efficiency.
• Ensure that equipment/process proposed meets with customer's requirements and satisfaction.
• Develop customized, motivational sales presentations and provide input to company ads, brochures, and publications.
• Write and present technical papers at cement industry conferences (IEEE).
• Organized and set-up marketing displays at industry conferences.
• Prospect for and initiate contacts with potential customers, assess needs, develop and maintain business relationships.

• Developed and strengthened high-performance sales team turning over $[Amount] per quarter.
• Managed newly-formed Holding Department which oversaw account sales, marketing, insurance and credit sales, rental, and towing, and customer satisfaction.
• Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
• Coached [Number] sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings [Number]%.
• Maintained extensive knowledge of company products and services.
• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Accomplished sales goals and boosted revenue by $[Number] through product knowledge and customer relationship management.
• Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
• Led solution selling strategy initiatives to maximize sales of [Product or Service].
• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Reduced costs [Number]% through client and distributor price negotiations.
• Maintained up-to-date knowledge of competitor products and pricing in market served.
• Developed compelling presentation decks to gain approval for ideas and communicate results.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
• Developed and executed sales presentations as well as both internal and external product training workshops.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Prepared sales presentations for clients showing success and credibility of [Type] products.
• Maintained up-to-date knowledge of [Product] and performed competitor analysis.
• Held one-on-one meetings with [Job Title]s to identify selling hurdles and offered insight, including [Area of expertise] into how best to remedy such issues.

· Part of a team to manage a greenfield project consisting of 2 x 5,000 ton/day cement production lines in Nigeria with a total order value of $170 million

· Directed and coordinated the engineering departments to meet the project time schedule

· Acted as a liaison between the Danish and American project centers

· Maintained the project Oracle database to ensure correctness

• Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.