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key account manager resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Successful sales professional with 10+ years experience in large- scale food and retail environments. I'm a confident and self driven Account Manager looking for an opportunity to take a step up in my career and lead my team to new levels of success. I enjoy the challenge of breaking new ground in business and I thrive on enabling myself and my teams to surpass sales targets. My ambition and enthusiasm have enabled me to represent some of the best-known products to national retailers. I am eager to use my experience and skills to build strong customer relationships for my employer's brands and to progress within the business.

Highlights
  • Strong interpersonal skills
  • Team building expertise
  • Relationship selling
  • Proven sales track record
  • Customer-oriented
  • Prospecting and cold calling
  • Strategic account development
  • Exceptional customer service skills
  • Skilled multi-tasker
  • Strong communicator
  • Upselling and consultative selling
  • Strong deal closer
Experience
07/2008 to 07/2011
Key Account Manager Nidec Motors Akron, OH,
  • Accountable for delivering revenue and volume targets for key account channels by focusing on sales drivers (distribution, visibility, pricing, merchandising/ promotions) Accountable for forecasting customer demand and where applicable, facilitate joint forecasting process with customers Managed 1 Million Dollar in Revenue for assigned sales territory.
  • Managed large regional supermarket chains and National Convenience /Gas stations in NW Indiana and Chicago.
  • Serviced the customer and developed collaborative relationships at all levels including top management.
  • Activated local and national marketplace initiatives and promotions to build brand development and maximize brand performance.
  • Presented proposal and negotiated price, terms, and conditions with customer.
  • Analyzed business trends to develop business growth strategy/ market share in the stores.
  • Maximized volume and revenue in key assigned accounts by utilizing fact-based selling methods.
  • Planned customer's business on an annual/quarterly/mont.
  • Delivered exceptional account service to strengthen customer loyalty.
  • Developed and executed annual sales plans and strategies for Chicago/ Northwest Indiana territory.
  • Worked closely with company executives to identify new business opportunities, securing Category Manager position.
  • Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
  • Managed a portfolio of 6 accounts, which generated 1 Million Dollars in revenue in 2011.
Current to Current
Business Account Manager Lumos Networks Corp. Covington, VA,
  • Established new business in Hispanic and American markets.
  • Positioned new products/ programs, negotiated pricing and prepared proposals.
  • Prepared quarterly and/ or yearly goals.
  • Managed large regional supermarket chains.
2004 to 01/2008
Key Account Manager Nidec Motors Scottsdale, AZ,
  • Maintained regular contact with large regional supermarket chain accounts Increased revenue by positioning new product / programs, negotiated pricing, prepared proposals and closed the sale.
  • Developed and executed annual sales plans and strategies for Chicagoland territory.
  • Delivered exceptional account service to strengthen customer loyalty.
  • Ranked in top 2% of sales representatives out of 12 representatives in the region.
  • Addressed customer questions and concerns regarding products, prices and availability.d the sale.
  • Prepared quarterly and/ or yearly account plans/forecasts for each account based on short, mid and long-range plans.
  • Managed small independent grocery stores, large regional supermarket chains and restaurants in assigned territory.
  • Established new clientele in assigned territory.
  • Monitored sales, prices and studied new competitor's product coming into the marketplace.
  • Designed and implemented effective programs to grow market share.
  • Responsible for developing plan-o-grams for the entire dairy section.
09/1998 to 2004
Account Manager Avl Stuttgart, DE,
  • International / National Accounts Managed all International Accounts, as well as domestic accounts.
  • Managed outside/ inside sales for national accounts such as Wal-Mart, K-Mart, Target, Sears, JC Penney, Zales, and HSN Implemented a new product line for a new market segment, Hispanic Religious Jewelry, into four national accounts.
  • Initiated, developed and implemented a new product line for a new market segment, African-American Fashion Jewelry Developed and presented product presentations, follow up proposals and program conversions and close contracts.
  • Partnered with merchandising, costing and production departments to coordinate product attributes, pricing, and timelines.
  • Created demographic/economical studies of customers & identified target locations for demographically defined collections.
  • Partnered with merchandising to develop, improve and update merchandise.
  • Developed marketing materials for demographically defined product lines.
  • Assisted with the roll out, maintenance and expans.
  • Recommended [] to customers based on their needs and interests, resulting in [] and [].
  • Generated monthly and annual sales reports.
  • Worked closely with company executives to identify new business opportunities, securing [].
  • Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
Education
Expected in 1996 to to
B.A: International Business, Marketing and Business Administration
Lakeland College - Sheboygan, Wisconsin
GPA:

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Resume Overview

School Attended

  • Lakeland College

Job Titles Held:

  • Key Account Manager
  • Business Account Manager
  • Key Account Manager
  • Account Manager

Degrees

  • B.A

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