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Key Account Manager Resume Example

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KEY ACCOUNT MANAGER
Summary

Award-winning and top-producing sales executive with a proven track record of accelerating revenue growth, expertly analyzing customer needs, identifying appropriate solutions, and delivering customized product recommendations through a consultative sales approach. Consensus-driven leader who is recognized for keen business insight, trustworthiness, strategic sales leadership, and consistently exceeding all organizational sales goals and objectives.


Strategic & Tactical Planning * Turnkey Mobile Technologies * Consultative Sales Approach Cross-Channel Marketing Initiatives * Brand Planning * Profit & Loss Accountability Customer Engagement * Budgeting & Forecasting * Strategic Marketing * Market Penetration Client Relationships * Strategic Prospecting * Project Management * Sales Lifecycle Management career progression


ACHIEVEMENTS Ashlot, Sunnyvale, CA '12 - '14 General Sales Manager Established pre-owned automobile dealership from inception through profitable operations and managed all company operations, including inventory control, customer service, negotiations, accounting, public relations, and marketing. Successfully sold business at a profit.

Highlights
Experience
January 2009
to
January 2012
MOBISERVE HOLDING Key Account Manager
  • Sold approximately 15 cars / month with a gross margin of 22%.
  • Successfully built pipeline of $310K+ worth of pre-owned car inventory.
  • Established business relationships with auto mechanics and outsourced all mechanical functions.
  • Recruited to provide key insights and strategic leadership for prospecting, targeting, and business development efforts of 5K-employee, $170M mobile turnkey solution provider.
  • In addition, oversaw all logistics of GSM network infrastructure build, from initial site acquisition and legal permits to total execution and management of civil works.
  • Coordinated entire sales process from lead generation, relationship building, contract negotiations, to closing deals.
  • Awarded Certificate of Excellence from company CEO for outstanding performance in 2011.
  • Achieved 130% of sales quota in September 2010, representing $70M+ in revenue.
  • Expanded Mobiserve's market by winning two new accounts (Vodafone & Etisalat), doubling the total revenue to $315M in 2009.
  • Led, supervised, and managed multiple departments, including Technical, Finance, and Commercial Departments.
  • Instrumental in establishing company's reputation as a top mobile turnkey service provider.
  • Closely collaborated with key internal stakeholders, including Marketing Department, to research, forecast and anticipate customer needs.
  • continued on pg.
  • 2) Sam Badawy, Page 2 of 2 3WNetworks, Egypt & Dubai '08 - '09.
January 2007
to
January 2008
SCADACOM, Egypt Sales and Sourcing Manager
  • Established sales processes and developed prospecting strategies on behalf of turnkey telecommunications contracting services and solutions provider with focus on developing and expanding network infrastructure for largest global telecom clients in Africa and Middle East.
  • Oversaw and coordinated entire sales cycle process, including lead generation, relationship building, contract negotiation, and closing deals.
  • Evaluated / hired subcontractors and vendors, obtained business licenses and prepared necessary documentation for new office operations.
  • Generated $2M+ direct supply and service contract with Etisalat Misr.
  • Boosted revenues by obtaining $700K+ Huawie Technologies civil work contract.
  • Championed establishment of Egyptian telecommunications market (GSM, CDMA) and initiated launch of operations in Saudi Arabia and neighboring countries.
  • Successfully developed new supplier relationships, restructuring and renegotiating existing agreements.
  • Project Manager, SCADACOM, Algeria ('05 - '07) Coordinated and managed scope, cost, scheduling and contractual performance deliverables for cell phone tower builder in West and Southwest areas of Algeria.
  • Conducted due diligence, coordinated negotiations, and led realignment of business and project objectives.
  • Spearheaded site pre-acceptance and site delivery processes.
  • Seamlessly led project team, managed cradle-to-grave project components, and ensured timely and accurate project deliverables.
  • Collected customer requirements, performed risk management functions, managed change requests, formulated action plans, and monitored project quality.
  • Closely collaborated with key stakeholders, including Installation Teams, Commissioning Engineers, as well as Contractors, regarding all project logistics.
  • RF & Site Survey Engineer, ERICSSON, Algeria ('04 - '05).
January 2005
to
January 2008
SCADACOM Business Development Manager
  • Evaluated P&L performance developed and implemented strategic territory business development goals and objectives on behalf of an Australian Communications Contractor & Systems Integrator providing integrated communication solutions to Oil & Gas, Power Utilities and Telecom Operators, operating from Dubai headquarters with offices in Qatar, Egypt, Melbourne, Singapore, Abu Dhabi, and Bahrain.
  • Managed Internet Technologies, Functionality & Services account details and logistics.
  • Researched and recommended business partner companies specializing in Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN) and PDH/SDH transmission.
  • Doubled YoY purchase order numbers ($35M) as a result of successfully incorporating new Telect technologies into Vodafone Egypt new BSCs.
  • Successfully launched new territory (Algeria) for company expansion.
  • Key contributor to successful procurement of $40M+ Assiut-Aswan pipeline project with GASCO Egypt.
  • Effectively negotiated Khafji Project in ARAMCO - KSA with Enppi using OTN Systems Products.
Education
Cairo University Bachelor of Engineering: Communications and Electronics Communications and Electronics
Skills
business development, closing, contract negotiations, contract negotiation, clients, delivery, documentation, due diligence, Engineer, Finance, focus, GSM, Internet Technologies, inventory, LAN, leadership, legal, logistics, market, Marketing, mechanical, office, works, negotiations, Network, Networking, Oil, PDH, processes, procurement, quality, relationship building, research, risk management, sales, scheduling, SDH, strategic, telecommunications, Telecom, phone, transmission, Utilities, VPN, VoIP, WAN
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Resume Overview

Companies Worked For:

  • MOBISERVE HOLDING
  • SCADACOM, Egypt
  • SCADACOM

School Attended

  • Cairo University

Job Titles Held:

  • Key Account Manager
  • Sales and Sourcing Manager
  • Business Development Manager

Degrees

  • Bachelor of Engineering : Communications and Electronics

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