Key Account Manager Resume Example Company Name

KEY ACCOUNT MANAGER

Professional Summary

2-1/2 years experience as a Key Account Manager with Bio-Techne supporting sales for our well known R&D Systems, Tocris, Novus Biologicals, and ProteinSimple brands in a highly competitive biotech market space

Grew territory 2.1% YTD - met or exceeded goal every month and quarter since July 2014

Manage 100+ accounts worth $9.49M covering 13 states

3 years of Analytical Chemistry Laboratory Services B2B sales experience.

First year with Katz Analytical Services, I increased company sales by 15% in first 6 months

Won contracts with Fortune 500 medical device corporations

2 years with Braun Intertec, managed accounts worth 25% of sales in custom analytical services

Leadership experience as a Laboratory Supervisor and Project Manager Experience supporting cross-functional teams, working with engineering and regulatory to understand and address technical challenges.

Work Experience

Key Account Manager04/2012 to CurrentCompany NameCity, State

Bio-Techne is a market leader in the development and manufacturing of biotech reagents - providing the well-known brands to the scientific communities; R&D Systems, Tocris, Novus Biologicals, ProteinSimple, and Biospacific
Manage a portfolio of 100+ accounts worth $ 9.49M in sales.
To keep in touch with my customers and continue to build a relationship, I travel routinely to key accounts - my main objectives to visiting are: to strengthen the relationship, an opportunity to get referrals, an opportunity to grow the account by cross-selling, introduce new products, convert business from competitors, and an opportunity to hear from researchers first hand about new technologies and how we can improve products and services
Keep detailed records of daily activities through Sales Force online customer database.
To manage and organize my territory - I plan and execute a Territory Business Plan- that includes a strategy to turn around accounts that are declining and a plan to leverage what is working across to other accounts
Exceeding Territory sales goal by 2.1% YTD.
My largest account ($1.04M) is up 2% - 3 others in the Top 5 are in double digit growth.
I work well with our distributor, leveraging their position in the field, we have converted competitor's business that has the potential to increase the account by 15%
Coordinated with our Product Manager, and our distributor to host a technical seminars to better position our Luminex Assays to Key Customers

Director of Technical Marketing06/2011 to 04/2012Company NameCity, State

Katz Analytical Services was a small analytical chemistry laboratory supporting the medical device and pharmaceutical communities.
As director of technical marketing, I sourced new opportunities to expand existing business and generate new clients.
Increased sales by 15% in first 6 months
Tapped new markets - forensic testing
Added new accounts that included Fortune 500 Medical Device companies
Managed and strengthened existing business relationships through routine visits.
Anticipated client needs by researching industry trends and guidelines.
Provided networking opportunities by being active within technical societies, coordinating technical meetings and attending conferences.
Regularly promoted KAS as a technical leader in the business by showcasing our work in the quarterly newsletter and in technical application notes.

Sr. Pharmaceutical Chemist10/2006 to 03/2011Company NameCity, State

I provided technical support for materials and engineering groups to coordinate material characterization and system testing for medical device development and regulatory submissions
Improved inorganic leachables methods
Added technical expertise for metal corrosion and characterization
Provided technical support and collaborated with engineering on existing product franchises in support of manufacturing change control
I presented my work through technical presentations and posters to project teams and forums
Developed and initiated a Request for Analysis system to manage analytical requests which improved communication and document control
Developed and validated several chromatography methods for drug product, impurities, and admixtures; expanding the laboratory's portfolio of method capabilities and fulfilled regulatory requirements for testing.

Inorganic Laboratory Supervisor-Project Scientist03/2004 to 10/2006Company NameCity, State

Braun Intertec is an environmental engineering consulting firm.
I was a supervisor in the analytical laboratory, supervising up to 7 chemists and was active in sales and marketing.
As a lab supervisor, I was responsible for managing clients and their projects by discussing their analytical needs, making sure the analysis was completed and on time, and following up with a final report.
I managed and strengthened client relationships through regular visits and phone calls
Managed accounts contributing to a growth of 25% in sales in custom services
Implemented a new method application to increase our air monitoring portfolio- increased and diversified our industrial hygiene customer base and increased sales through slow fiscal quarters
Showcased our technical strengths by contributing to the department's external newsletter
I was a Project Manager supporting projects requiringcustom method development.
I listened to the client to understand the technical issue and followed through with a workable experiment that would yield meaningful and useful results.

Education

Bachelor of Arts: Chemistry Microbiology1991New Mexico State UniversityCity, State

Chemistry - Emphasis in Microbiology, Minor in Psychology

Skills

Strong technical background allows me to better communicate with my scientific customers

Proficient User of Sales Force on-line customer management database

Great listening and communication skills

Problem solver - good at leveraging resources and figuring out a way to solve issues

Work well with others

Very competitive - I like to win and I love what I do

Resume Overview

School Attended

New Mexico State University

Job Titles Held:

Key Account Manager
Director of Technical Marketing
Sr. Pharmaceutical Chemist
Inorganic Laboratory Supervisor-Project Scientist

Degrees

Bachelor of Arts : Chemistry Microbiology 1991

Key Account Manager Resume Example

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