- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
2-1/2 years experience as a Key Account Manager with Bio-Techne supporting sales for our well known R&D Systems, Tocris, Novus Biologicals, and ProteinSimple brands in a highly competitive biotech market space
Grew territory 2.1% YTD - met or exceeded goal every month and quarter since July 2014
Manage 100+ accounts worth $9.49M covering 13 states
3 years of Analytical Chemistry Laboratory Services B2B sales experience.
First year with Katz Analytical Services, I increased company sales by 15% in first 6 months
Won contracts with Fortune 500 medical device corporations
2 years with Braun Intertec, managed accounts worth 25% of sales in custom analytical services
Leadership experience as a Laboratory Supervisor and Project Manager Experience supporting cross-functional teams, working with engineering and regulatory to understand and address technical challenges.
Chefs Warehouse – Queens, NY,
- Bio-Techne is a market leader in the development and manufacturing of biotech reagents - providing the well-known brands to the scientific communities; R&D Systems, Tocris, Novus Biologicals, ProteinSimple, and Biospacific
- Manage a portfolio of 100+ accounts worth $ 9.49M in sales.
- To keep in touch with my customers and continue to build a relationship, I travel routinely to key accounts - my main objectives to visiting are: to strengthen the relationship, an opportunity to get referrals, an opportunity to grow the account by cross-selling, introduce new products, convert business from competitors, and an opportunity to hear from researchers first hand about new technologies and how we can improve products and services
- Keep detailed records of daily activities through Sales Force online customer database.
- To manage and organize my territory - I plan and execute a Territory Business Plan- that includes a strategy to turn around accounts that are declining and a plan to leverage what is working across to other accounts
- Exceeding Territory sales goal by 2.1% YTD.
- My largest account ($1.04M) is up 2% - 3 others in the Top 5 are in double digit growth.
- I work well with our distributor, leveraging their position in the field, we have converted competitor's business that has the potential to increase the account by 15%
- Coordinated with our Product Manager, and our distributor to host a technical seminars to better position our Luminex Assays to Key Customers
Katz Analytical Services – City, STATE,
- Katz Analytical Services was a small analytical chemistry laboratory supporting the medical device and pharmaceutical communities.
- As director of technical marketing, I sourced new opportunities to expand existing business and generate new clients.
- Increased sales by 15% in first 6 months
- Tapped new markets - forensic testing
- Added new accounts that included Fortune 500 Medical Device companies
- Managed and strengthened existing business relationships through routine visits.
- Anticipated client needs by researching industry trends and guidelines.
- Provided networking opportunities by being active within technical societies, coordinating technical meetings and attending conferences.
- Regularly promoted KAS as a technical leader in the business by showcasing our work in the quarterly newsletter and in technical application notes.
Medtronic- Neuromodulation – City, STATE,
- I provided technical support for materials and engineering groups to coordinate material characterization and system testing for medical device development and regulatory submissions
- Improved inorganic leachables methods
- Added technical expertise for metal corrosion and characterization
- Provided technical support and collaborated with engineering on existing product franchises in support of manufacturing change control
- I presented my work through technical presentations and posters to project teams and forums
- Developed and initiated a Request for Analysis system to manage analytical requests which improved communication and document control
- Developed and validated several chromatography methods for drug product, impurities, and admixtures; expanding the laboratory's portfolio of method capabilities and fulfilled regulatory requirements for testing.
Braun Intertec, Corp – City, STATE,
- Braun Intertec is an environmental engineering consulting firm.
- I was a supervisor in the analytical laboratory, supervising up to 7 chemists and was active in sales and marketing.
- As a lab supervisor, I was responsible for managing clients and their projects by discussing their analytical needs, making sure the analysis was completed and on time, and following up with a final report.
- I managed and strengthened client relationships through regular visits and phone calls
- Managed accounts contributing to a growth of 25% in sales in custom services
- Implemented a new method application to increase our air monitoring portfolio- increased and diversified our industrial hygiene customer base and increased sales through slow fiscal quarters
- Showcased our technical strengths by contributing to the department's external newsletter
- I was a Project Manager supporting projects requiring custom method development.
- I listened to the client to understand the technical issue and followed through with a workable experiment that would yield meaningful and useful results.
New Mexico State University - Las Cruces, NM
Chemistry - Emphasis in Microbiology, Minor in Psychology
Strong technical background allows me to better communicate with my scientific customers
Proficient User of Sales Force on-line customer management database
Great listening and communication skills
Problem solver - good at leveraging resources and figuring out a way to solve issues
Work well with others
Very competitive - I like to win and I love what I do
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Resume Overview
School Attended
- New Mexico State University
Job Titles Held:
- Key Account Manager
- Director of Technical Marketing
- Sr. Pharmaceutical Chemist
- Inorganic Laboratory Supervisor-Project Scientist
Degrees
- Bachelor of Arts
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