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insurance verification coordinator resume example with 16 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Thoughtful Insurance Verification Coordinator with 15+ years of experience as an insurance verification coordinator. Looking to build upon skills and tackle new responsibilities in a thriving and fast-paced working environment. Accomplished at verifying and processing various insurance claims using Meditech and EPTAC.

Skills
  • Knowledge of medical benefits
  • Personal service experience
  • Patient rapport
  • Medicaid knowledge
  • Insurance terminology
  • Insurance plan verification
  • Skilled in Meditech, Microsoft Word, Microsoft Excel, Microsoft Outlook, WPS/Medicare Eligibility, Webex. Citrix, Artiva
  • Medical terminology
  • Critical thinking
  • Work ethic
  • Organization
  • Friendly, positive attitude
  • Excellent communication and customer service skills
Education and Training
Liberty University Lynchburg, VA Expected in Bachelor of Science : Education - GPA :
Experience
Carepathrx - Insurance Verification Coordinator
NC, State, 01/2018 - Current
  • Worked in various national markets under different financial classes within the HCA organization.
  • Verified that patients had the proper insurance coverage prior to procedures or appointment scheduling.
  • Utilized various applications for acquiring accurate medical insurance policies.
  • Followed specific security rules and guidelines to protect sensitive data, including patient medical records
  • Called insurance companies to ascertain pertinent information regarding policy information, eligibility, and coverage for patients.
  • Updated patient financial information to promote accurate record keeping.
  • Contacted physician offices to confirm patient's insurance status, policy information, and coverage for patients.
Catholic Medical Center - Outpatient Registration Clerk
Manchester, NH, 10/2007 - 12/2017
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Ran credit card batches and balanced deposits on daily basis.
  • Answered patient questions and fielded complaints.
  • Checked daily doctor schedules and verified insurance.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Scheduled patient appointment and procedures with Meditech.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Documented and managed patient information using Meditech.
  • Provided consultations for patients about rights and services.
  • Recognized by management for providing exceptional customer service.
  • Cross-trained as support staff in the Emergency Room & Occupational Health as needed.
  • Collected co-pays from patients
Maine Health - Occupational Health Registrar
Standish, ME, 08/2005 - 10/2007
  • Assessed employees' medical conditions and provided tailored counseling.
  • Provided company health services to employees pre-hire, post-hire, including vaccinations, and drug testing.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians and nursing staff with observations and concerns.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions communicating to physicians and nursing staff.
  • Stocked clinical workstations and procedure rooms with necessary supplies
  • Performed routine inventory of medical and office supplies with nursing staff
  • Answered phones, scheduled appointments, and provided necessary pre/post hire paperwork to employees to complete.
  • Coordinated with various ancillary departments to establish, enact, and evaluate patient care plans and job capabilities
  • Entered daily charges & codes with correct patient level of care
  • Faxed patient care plans to Employers, Workers Comp Insurance Companies, and Physicians.
HCA/Parallon - Emergency Room Registrar
City, STATE, 04/2005 - 08/2005
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Maintained office supplies inventory by checking stock and coordinating with manager to order new supplies as needed.
  • Manually entered Emergency Room Charges for patient charts under supervision of nursing manager.
  • Faxed other Medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Updated patient financial and demographic information to promote accurate record keeping.
  • Collected co-pays and counseled patients who were charity or uninsured providing appropriate information to apply for Medicaid and to coordinate their care with a Patient Advocate
Activities and Honors

Recognized by Retreat Hospital CEO and received the PRIDE Award. This award was the highest level award in a hospital facility. I was the only Parallon employee to receive the award at the time of recognition. I participated & spoke in a hospital level ceremony and was invited by the CEO to speak at a Division engagement at Lewis Ginter Botanical Gardens in Richmond, Va.

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Resume Overview

School Attended

  • Liberty University

Job Titles Held:

  • Insurance Verification Coordinator
  • Outpatient Registration Clerk
  • Occupational Health Registrar
  • Emergency Room Registrar

Degrees

  • Bachelor of Science

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