Insurance Coordinator Internship Student Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary
  • Motivated Internship Student working toward Certified fraud investigations and I do have a bachelors degree in Legal support and services and I am a certified paralegal in Westlaw.
  • I have great critical thinking skills and have taken Ethics course twice while at Purdue.
  • Hardworking and resourceful individual that can work with a team or by myself. Great organizational, filing, data entry skills, and time management abilities. I am also a very fast learner.
  • Committed to developing career path and expanding work experience. Strong knowledge of Criminal justice system, juvenile justice system, ADR, and MS Office skills
  • Extensive knowledge of research and software skills including a certificate in Westlaw research and Excel among other certificates through LinkedIn Learning courses.
  • Offering excellent communication and customer care skills. Enthusiastic Paralegal or legal assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of research and the importance of accurate information and meeting deadlines. Motivated to learn, grow and excel in the legal field.
  • Conflict Resolution
  • Team Development
  • Budgeting
  • Scheduling
  • Patient Care
  • Filing
  • Computer-Aided Drafting (CAD)
  • Research and Analysis
  • Business Correspondence
  • Spreadsheets
  • Appointment Setting
  • Insurance Knowledge
Work History
Insurance Coordinator/Internship Student, 06/2021 to Current
Osi GroupOakland, IA,


  • Delivered clerical support by handling range of routine and special requirements.
  • Sorted and organized files, spreadsheets and reports.
  • Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
  • Work closely with owner to solve workflow issues.
  • I received related literature and conducted investigations to support research efforts.
MHA, 01/2018 to 06/2018
Mercy HealthSimpsonville, SC,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Customer Service Assistant, 10/2010 to 07/2011
Western Motor FreightCity, STATE,
  • Managed over 100 incoming calls each day with professionalism and knowledgeable service.
  • Organized data on current trends on shipping/hauling prices taking the driver's wages, gas, and wear and tear of delivery trucks.
  • Answered customer questions about product availability and shipment times and prices per mile per load weight.
  • Processed company payments and adjusted customer accounts to maintain current system data.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates and filed each file in appropriate place.
  • Submitted completed orders quickly to maximize delivery efficiency.
  • Processed 50 invoices each 8 hrs and mailed documentation to clients.
  • Answered average of over 100 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Implemented and developed customer service training processes.
  • Managed expectations and exhibited excellent follow-through related to tasks asked to complete.
  • Maintained up-to-date knowledge of product and service changes.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Investigated and resolved service and delivery concerns.
Telemetry Monitor Technician, 04/1999 to 12/2010
St. James HealthcareCity, STATE,
  • Demonstrated in-depth understanding of telemetry equipment functions.
  • Monitored and documented heart rhythms according to physicians' orders.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
  • Inspected, maintained and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
  • Followed all protocols to respond to irregular cardiac activity.
  • Assisted with improvement and implementation of cardiac log forms.
  • Observed and evaluated cardiac activity and reported changes to medical staff.
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
  • Updated subject matter knowledge by participating in educational opportunities and reading technical publications.
Bachelor of Science: Legal Assistant, Paralegal, Legal Support , Expected in 02/2021
Indiana University - Purdue University Indianapolis - Indianapolis, IN
  • Coursework in Criminal justice, Juvemille deliquency, and Paralegal
  • Graduated with 2.9 GPA
  • Professional development completed in Legal support and Services
  • Majored in Paralegal or legal support in Criminal justice and juvenille justice.
  • Minored in ADR, Ethics (took 2 courses), and Westlaw, which I am certified.
  • Westlaw Certified Paralegal - 2021
  • The Mandt System, Acadia Healthcare - 2018
  • Microsoft Excel certificate - 2021
  • Creating an employee handbook, Linked in - 2021
  • Creativity Bootcamp, Linked in - 2021
  • Microsoft Word 2019, Linked in - 2021
  • Communicating Across Cultutres Training, Linked in - 2021
  • Medical Transcriptionist, Education Direct - 2004
  • Cosmetologist License - 1999

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Resume Strength

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Resume Overview

School Attended
  • Indiana University - Purdue University Indianapolis
Job Titles Held:
  • Insurance Coordinator/Internship Student
  • MHA
  • Customer Service Assistant
  • Telemetry Monitor Technician
  • Bachelor of Science

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