Accomplished and energetic [Job Title] with a solid history of achievement in [Type of Work]. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include [Skill 1], [Skill 2] and [Skill 3].
Core Qualifications
Microsoft Office, Excel, PowerPoint proficiency
Outstanding interpersonal skills
Cooperative team member
Excellent analytical skills
Advertising, Budgeting, Business Development, Client Relations, Cold Calling, Computer Literate, Computer Proficient, Creative Problem Solving, Credit and Collections, CRM Systems, Customer Needs Assessment, Customer Satisfaction, Customer Service, Domestic and International Experience, Expense Control, Internal Auditing, Lead Development, Marketing, MBA, Multi-Task Management, Product Development, Project Management, Reporting, Sales, Statement Billings, Tax Preparation, Territory Sales Experience, Weekly Payroll, Account Management, Accounts Payable/Receivable
Strong verbal communication
Collaborative team member
Issue resolution
Energetic and organized
Attention to detail
Education
Texas Woman's University, Expected in 2013 – –Master in Business Administration:EMBA - GPA:Master in Business Administration, 2013 (EMBA) GPA: 3.89 Texas Woman's University
University of Houston Clear Lake, Expected in 2011 – –B.S:Biological Science - GPA:B.S in Biological Science, 2011 GPA: 3.35 University of Houston Clear Lake
University of Shahid Bahonar Kerman, Expected in 1993 – –B.S:Chemistry - GPA:B.S in Chemistry, 1993 GPA: 3.84 University of Shahid Bahonar Kerman
Certifications
Texas General Line Agent, Life, Accident, Health &HMO August 2014
Accomplishments
Increased office organization by developing more efficient filing system and customer database protocols.Developed and implemented company's first employee manual outlining all proper business procedures and office policies.Recognized “Top Business Manager of the Year” in 2008.
Planning
Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees.
Ensured staff was equipped with all necessary supplies and collateral for long distance travel.
Employee Management
Liaised with HR department to establish employee benefits, training, payroll and termination procedures.
CCustomer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Scheduling
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Experience
Aaa Mid-Atlantic - Insurance Agent , , 07/2014 - Current
Sell various types of insurance policies to businesses and individuals on behalf of insurance companies.
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. Calculate premiums and establish payment method.
Perform administrative tasks, such as maintaining records and handling policy renewals.
Develop marketing strategies to compete with other individuals or companies who sell insurance.
Contact underwriter and submit forms to obtain binder coverage.
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Install bookkeeping systems and resolve system problems.
Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.
- Business Manager , , 09/2007 - 06/2014
Executes merchandising guidelines.
Monitors new hire orientation process.
Creates and executes development plan.
Conducts team meetings for on-going communication.
Uses effective management techniques to retain and motivate employee.
Submit weekly progress reports and ensure data is accurate
Forecast sales targets and ensure they are met by the team.
Ensure all team members represent the company goal.
Perform human resource activities such as performance evaluations, hiring and discipline.
Motivate workers through incentives and positive feedback.
Navarro Research And Engineering, Inc. - Administrative Assistant , , 09/2004 - 10/2007
Use computers for various applications, such as database management or word processing.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Maintain scheduling and event calendars.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
Mail newsletters, promotional material, or other information.
Order and dispense supplies.
Prepare conference or event materials, such as flyers or invitations.
Languages
English Speak, read and write
Farsi Speak, read and write
Presentations
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
Skills
New Hire Orientation, Progress
Administrative Assistant, Correspondence, Database, Database Management, Databases, Filing, Payroll, Promotional, Scheduling, Telephones, Word, Administrative Tasks, Bookkeeping, Marketing, New Accounts, New Products, Sale Of, Technical Assistance, Coaching, Corporate Strategy, Energetic, Excel, Fast Learner, Microsoft Office, Ms Office, Outlook, Powerpoint, Problem-solving, Self Motivated, Strategic Planning, Talent Development, Team Player, Training, Biological Science, Chemistry
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