insurance agent resume example with 3+ years of experience

Production Engineer
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Loyal and experienced Production Engineer coordinating operations overseas for private industry. Experience analyzing business financial indicators with the main goal of increasing the revenue of the operation.

Daily work tracking operations such as product flow, internal inventory and final results forecasted. Oriented to generate value with the operation. Always willing to acquire new skills to out-front industry daily challenges. Capable of working under pressure and manage team results.

  • Financial and market forecasting. Financial Statement Review.
  • Problem Anticipation and Resolution. Goal Oriented.
  • Administrative Management.
  • Focus and Follow-Through. Production Schedule Review.
  • Software systems capabilities: Microsoft Windows Apple macOS, Google's Android OS,
  • Operating Budget. Cost control measures application.
  • Team Leadership. Excellent communication skills. Proactive.
Universidad Metropolitana Caracas Venezuela, Expected in 10/2009 Bachelor of Science : Production Engineering - GPA :
  • Completed AP course in "Business Management Seminar" Certified by Universidad Metropolitana Caracas, Vzla.
  • Completed AP course in Seminar “Launching new products” given in an agreement between Universidad Metropolitana and the P&G Venezuela Headquarters.
  • Certificate in Quality Assurance. Universidad Metropolitana Caracas, Venezuela.
  • Plant Management Assistant Certificate. Universidad Metropolitana Caracas Venezuela.
Work History
Pharmacists Mutual Insurance Company - Insurance Agent
Atlantic, IA, 03/2020 - 10/2020
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
American Express - Product Manager
Palo Alto, CA, 04/2011 - 02/2013
  • Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
  • Managed benchmarks, product demonstrations and testimonials for performance evaluation.
  • Set goals, formalized policies and enforced operational standards to maximize team performance and keep project on-task to achieve KPI targets.
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Coordinated project planning and execution with team members and team leads (supply chain, Marketing, sales, and financial team) . Supervise category business planner and sales team.
  • Reviewed product sales, pricing, competitors (Samsung, LG) pricing and activities. Constant support with internal customer concerns (store owners) and new opportunities to drive business strategy at weekly, monthly and quarterly planning sessions in order to achieved and exceed sales expectations.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
Jeffreym Consulting - Business Planner
Seatac, WA, 01/2010 - 04/2011
  • Created financial reports to help monitor program activity level.
  • Offered expertise to business continuity planners to guide, support and lead strategy development.
  • Analyzed sales, product and every data related to performance in order to evaluate results and solve problems.
  • Implemented and optimized competitive business models and pricing for Sony Electronic Products in Venezuela Market.
  • Developed terms and conditions for individual business contracts based on product availability for each country zone, maximizing revenues for internal clients and the company.
  • Accuracy of inventory flow from purchase to final sale.
  • Assessed market and customer insights to formulate business model recommendations.
  • Prepare product launch for the Country according to product availability. Seminaries for sales staff and client´s sales team. Responsible of training materials and product live presentation with the goal of promote sales in the sales floor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Worked flexible hours; night, weekend.
Spanish :
Native or Bilingual
Negotiated :
English :
Full Professional
Negotiated :

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Resume Overview

School Attended

  • Universidad Metropolitana

Job Titles Held:

  • Insurance Agent
  • Product Manager
  • Business Planner


  • Bachelor of Science

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