LiveCareer-Resume

insurance agent resume example with 8 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Customer Follow-Up
  • Email Marketing
  • Cross-Selling and Upselling
  • Policy Adjustment Knowledge
  • Team Collaboration and Leadership
  • Problem-Solving
  • Inventory Assessment
  • Coordinating Daily Operations
  • Performance Monitoring
  • Staff Supervision
  • Cash Handling Ability
  • Flexible Schedule
  • Customer Service
  • Assigning Work
  • Credit Card Transactions
  • Espresso Machine Operation
  • Product Displays
  • Coffee Expertise
  • Tea Expertise
  • Equipment and Store Cleaning
  • Hospitality and Professionalism
  • Product Upselling and Cross Selling
  • Food Storage Management
  • Coffee and Tea Preparation
  • Stocking Supplies and Retail Products
  • Packaging and Labeling
  • Payment Processing
  • Display Maintenance
  • Cleaning and Sanitizing
  • Detail-Oriented
  • Customer Retention
  • Cash Handling
  • Shipment Receiving
  • Food Serving and Preparation
  • Food Preparation
  • Relationship Building
  • Verbal and Written Communication
  • Ministry Experience
  • Studio Recordings
  • Musical Arrangements Understanding
  • Coordinating Shows
  • Music Editing
  • People Skills
  • Extensive Performance Background
  • Supervision & Leadership
  • Critical Thinking
  • Microsoft Office
  • Friendly, Positive Attitude
  • Team Building
  • Active Listening
  • Problem Resolution
Education and Training
Menchville High School Newport News, VA Expected in 06/2014 High School Diploma : - GPA :
Experience
Richmond American Homes - Insurance Agent
Seattle, WA, 02/2021 - Current
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.
  • Generated new leads and identified potential clients by using successful direct marketing strategies.
Community Health System - Shift Supervisor
Malden, MO, 02/2020 - 11/2020
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Collaborated with team members to improve performance and implement training updates.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations.
First United Methodist Church - Music Director
Tyler, TX, 09/2015 - 02/2020
  • Scheduled and oversaw separate music rehearsals for vocal and instrumental groups.
  • Consulted with sound designers and tech crews regarding performance sound mixing and logistics.
  • Chose and prepared pieces for holidays and special event performances.
  • Played different musical instruments to accompany and complement praise teams.
  • Used computers and synthesizers to compose, orchestrate and arrange music.
  • Positioned group members to obtain balance among instrumental or vocal sections.
  • Directed rehearsals to achieve tonal and harmonic balance.
  • Guided musicians during rehearsals, performances and recording sessions.
Prestige Care, Inc - Barista
Cheney, WA, 06/2014 - 06/2016
  • Collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Supported highest standards of conduct and service to support company reputation.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Greeted guests with pleasant smile and superior customer service.
  • Cleaned and sanitized work areas, utensils and equipment.

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Resume Overview

School Attended

  • Menchville High School

Job Titles Held:

  • Insurance Agent
  • Shift Supervisor
  • Music Director
  • Barista

Degrees

  • High School Diploma

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