Insurance Agent Resume Example Liberty National Life Insurance Company

INSURANCE AGENT

Summary

Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiently.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Highlights

Team management
Focused on customer satisfaction
Skilled multi-tasker
Strong organizational skills
Active listening skills
Large cash/check deposits expert

Training and development
Scheduling
Management of cashiers
Deadline-oriented
Opening/closing procedures

Experience

Insurance Agent01/2015 to Current
Liberty National Life Insurance CompanyTupelo, MS

Interview prospective clients to learn about their financial needs and to discuss any existing coverage.
Present and clearly explain insurance policy options to clients based on their needs and goals.
Research coverage and premium options and supply clients with the best coverage available.

Game Advisor11/2014 to 01/2015
GameStopTupelo, MS

Greet customers entering establishments.
Issue receipts, refunds, credits, or change due to customers.
Receive payment by cash, credit cards, gift cards, or automatic debits.
Process merchandise returns and exchanges.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, or cash registers.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stock shelves.

Scanning Coordinator11/2013 to 01/2015
Food Giant Supermarkets, Inc.Fulton, MS

Examine contents and compare with records, such as invoices or orders, to verify accuracy of incoming or outgoing shipment.
Compare merchandise invoices to items actually received to ensure that shipments are correct.
Keep records of invoices and support documents.
Operate typing, adding, calculating, or billing machines.
Put price information on each item in the store, and put signs with prices on each display in the store.
Stamp, attach, or change price tags on merchandise, referring to price list.

Office Manager09/2010 to 11/2013
Food Giant Supermarkets, Inc.Fulton, MS

Operate computers programmed with accounting software to record, store, and analyze information.
Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
Comply with federal, state, and company policies, procedures, and regulations.
Perform general office duties such as filing, answering telephones, and handling routine correspondence.
Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash or checks to banks.
Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators or cash registers.
Greet customers entering establishments.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Request information or assistance using paging systems.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Sort, count, and wrap currency and coins.
Supervise others and provide on-the-job training.
Post charges against guests' or patients' accounts.
Offer customers carry-out service at the completion of transactions.
Cash checks for customers.
Sell money orders and do western union transactions.
Locate and notify customers of delinquent accounts by mail or telephone to solicit payment.

English Tutor09/2008 to 05/2010
Itawamba Community CollegeFulton, MS

Provide private instruction to individual or small groups of students to improve academic performance or prepare for tests.
Help students improve upon their research papers for their classes.

Work Study05/2007 to 09/2008
Itawamba Community CollegeFulton, MS

Help the band director with office work.
Help the band director prepare for ICC Summer Band Camp.
Help during ICC Summer Band Camp with the color guard and the students playing clarinet or bass clarinet.
Help the band director during the summer to prepare for the upcoming school year.
Make copies of music to hand out to the band students.

Education

Completed Some Coursework: ArtItawamba Community CollegeFulton, MS, United States

Phi Theta Kappa
Dean's List
Band
Choir
Color Guard

High School Diploma: General StudiesMay 2007Itawamba Agricultural High SchoolFulton, MS, United States

Band
Spanish Club
Arts Club
Choir
Peer Counselor
Honors-Academic Achievement Award
Color Guard
Winter Guard

Skills

Basic Computer Skills
Microsoft Word
Microsoft Excel
10-key calculator
Typing
Customer Service skills
Filing
Organization skills
Cash register skills

Resume Overview

Companies Worked For:

Liberty National Life Insurance Company
GameStop
Food Giant Supermarkets, Inc.
Itawamba Community College

School Attended

Itawamba Community College
Itawamba Agricultural High School

Job Titles Held:

Insurance Agent
Game Advisor
Scanning Coordinator
Office Manager
English Tutor
Work Study

Degrees

Completed Some Coursework : Art
High School Diploma : General Studies May 2007

Insurance Agent Resume Example

Resume Score: 90%

Resume Overview

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