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Insurance Agent Resume Example

Resume Score: 100%

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INSURANCE AGENT
Summary

I have passion in everything that I do. I am very goal-oriented and dedicated to high levels of customer


satisfaction and meeting aggressive business goals. Any task tossed my way will be


taken with stride.

Highlights
  • Client relations expert
  • Customer advocate
  • Complaint handling and resolution
  • Retirement planning
  • Long-term care expert
  • Cold calling
  • Self-motivated
  • In-depth knowledge of markets and relationships
  • Skilled negotiator
  • Excellent communication skills
  • Natural leader
  • Complex problem solver
  • Organized
  • Thrives under pressure
  • Sales presentations
  • Commercial insurance
  • Finance background
  • Schedule management
  • Problem resolution
  • Self-starter
  • Deadline-oriented
  • Microsoft Office
  • Spreadsheet development
  • Report analysis
  • Staff motivation
  • Employee training and development
  • Insurance processing
  • Patient chartingExcel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature
  • Advanced MS Office Suite knowledge
  • Resourceful
  • Business writing
  • Strong interpersonal skills
  • Proofreading
  • Workers' compensation knowledge
  • Dental terminology knowledge
Experience
Insurance Agent
September 2014 to July 2015
Bankers Life and Casualty - Martinez, Ga
  • Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.
  • Processed applications, payments, corrections, endorsements and cancellations.Developed, implemented and monitored new underwriting guidelines for the agency.
  • Promoted agency products to customers in person, on the telephone and in writing.
  • Compiled coverage and rating information in an accessible format.
  • Prepared necessary paperwork to process insurance sales and renewals.
  • Submitted up-to-date activity and production logs to agency management for review.
  • Followed up with potential clients regarding online information requests.
  • Researched coverage and premium options and supplied clients with the best coverage available.
  • Finalized and maintained all types of personal lines insurance policies within the agency.Coded claims forms and mediated disputes between carriers and clients.
  • Presented account proposals in a professional and timely manner.
Retail Sales Associate/ Key holder
July 2013 to August 2014
Amy's Hallmark - Martinez, GA
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain records related to sales.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Prepare merchandise for purchase or rental.
  • Inventory stock and requisition NEW STOCK.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
Front Desk Receptionist
February 2012 to July 2013
Holiday Inn - Martinez, GA
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribut.
Assistant Manager
April 2011 to May 2012
Aeropostale - Martinez, Ga
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Demonstrate use or operation of merchandise.
  • Estimate and quote trade-in allowances.
  • Place special orders or call other stores to find desired items.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and.
Education
High School Diploma : Business, May 2012Harlem High School - Harlem, GABusiness
High School Diploma : Medical Office Management, 2016South University - Augusta , GA, United States of AmericaGPA: GPA: 5
  • 4.0 GPA
  • Coursework in Marketing and Advertising
  • Coursework in Microsoft Office
Skills
  • administrative support
  • Schedule appointments
  • Clerical
  • Decision Making
  • financial, forms
  • insurance sales
  • Negotiation
  • Problem Solving
  • proofreading
  • Maintain records
  • switchboard
  • taking messages
  • Telecommunications
  • 80 WPM
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Bankers Life and Casualty
  • Amy's Hallmark
  • Holiday Inn
  • Aeropostale

School Attended

  • Harlem High School
  • South University

Job Titles Held:

  • Insurance Agent
  • Retail Sales Associate/ Key holder
  • Front Desk Receptionist
  • Assistant Manager

Degrees

  • High School Diploma : Business , May 2012
    High School Diploma : Medical Office Management , 2016

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