Insurance Agent Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Resourceful and versatile salesman and insurance producer with the ability to assume autonomy in a number of roles. Offering two years of departmental management experience, as well as experience with cross-training and horizontal movement through departments in a company. Well versed in pursuing the most efficient available options to complete tasks and always putting the customer first to ensure their needs are met, and whenever possible, exceeded.

Insurance Agent, 10/2020 to Current
Shelter Insurance Westerville, OH,
  • Licensed in Property and Casualty insurance sales in Kansas
  • Developed insurance cross-selling opportunities in partnership with Doug Reh Chevrolet's sales department.
  • Analyzed customer needs and provided best options, upselling products and services to best fit said needs.
  • Explained coverage options to potential policyholders, answering any questions or concerns.
  • Cross-shopped potential policies through multiple insurance providers to ensure the best offering of both coverage and value to prospective clients.
  • Provided existing clients with quick and courteous service whenever changes needed to be made to a policy, or additional information/documentation was requested.
  • Pursued options to offer coverages on multiple product lines to both expand sales opportunities and provide value incentives for clients.
Vehicle Salesperson, 8-2020 to Current
Advance Auto Parts Frankfort, KY,
  • Gave detailed information regarding operation of standard and optional vehicle features while using product knowledge to compare it to competitive products.
  • Provided information about sales processes, warranty requirements and service standards.
  • Showcased vehicle features further through demonstrations and test drives with the customer.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Tracked updates to vehicles, changing markets and customer purchasing trends.
  • Responded to inquiries from potential customers via email and telephone.
  • Managed sales negotiations and financing options.
  • Assisted in the role of vehicle purchasing by conducting vehicle market research, value appraisals, locating, and purchasing from other dealers, auctions, or individuals.
  • Employed prior experience with parts and service to enable myself to act as a liaison between the the sales and service departments allowing for efficient execution of inventory vehicle used inspections, as well as satisfy the needs of our customers when additional services were needed for a vehicle after the point of sale.
Parts Department Manager, 08/2018 to 08/2020
Methods Machine Tools Acton, MA,
  • Earned profit consistently on parts operations via strong inventory control, stellar support of service needs and innovative parts sales.
  • Communicated, negotiated and built relationships with vendors, resulting in optimum pricing, terms, delivery speed and parts return policies.
  • Collaborated closely with service technicians and managers to verify that parts required for repairs remained in stock and processed various types of special orders for non-stocking items.
  • Established and maintained rapport with customers through active listening and dynamic communication to promote loyalty and referrals.
  • Served customers and technicians diligently and courteously, resolving concerns with major emphasis placed on not delaying action.
  • Improved sales and inventory management by effectively controlling General Motors parts program activities through closely monitoring compliance and participation and employing problem solving skills to efficiently source items when faced with supply chain issues.
  • Managed parts inventory in a manner that helped to promote sales opportunities, decrease the frequency for special orders resulting in delays for repairs, increase inventory turnover, and decrease the amount of obsolete inventory through return programs or creative sales techniques.
  • Ensured proper parts availability to allow 12 internal technicians across the service and collision repair departments to be able to complete repairs.
Parts Counterperson, 05-2016 to 07/2018
Walser Automotive Group Eagan, MN,
  • Gathered pertinent information to place orders for service and collision repair departments, customers and local business accounts.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
  • Answered inquiries, resolved problems and finalized parts sales at counter, by telephone, and by web order.
  • Cross-selling and upselling
  • Customer follow-up
  • Lead development
  • Critical thinking
  • People skills
  • Market understanding
  • Self-motivated
  • Negotiation strengths
  • Vendor relations
  • Systems and automation applications
Education and Training
BBA: Management, Expected in 07/2021
Wichita State University - Wichita, KS
  • Minor in Human Resources
  • 3 Credit hours from completion of degree, to be completed July of 2021.

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Wichita State University
Job Titles Held:
  • Insurance Agent
  • Vehicle Salesperson
  • Parts Department Manager
  • Parts Counterperson
  • BBA

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