Professional and mature
Excellent communications skills
Acted and served with integrity and trust resulting in the establishment of many strong, long-lasting internal and external customer relations. Worked with customers to identify and appropriately address needs for personal and financial insurance protection. Consistently provided outstanding customer service.
Prospected, set appointments and met with current and potential clients to review life insurance needs. Worked with clients to design personalized life protection programs meeting their personal an budgetary requirements.
Worked with buyers to identify property, negotiate price and move successfully through the real estate buying process. Successfully worked with sellers to present property, identify potential buyers and close the sale.
Developed, built and maintained a Property and Casualty and Life book of business. Successfully handled investigation and resolution of customer complaints. Recruited, trained and managed staff to provide outstanding customer service.
Prior Experience Manual writing, field training, State insurance rate filing.
Human Resources: recruited and interviewed staff candidates.
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