insurance agent resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Detail-oriented student with strong technical skills and the ability to learn concepts quickly.Hard-working, entry-level [job title], looking to apply my education and experience to a job in the banking industry. Areas of proficiency include customer service, mathematics, accounting, etc..Client-focused Insurance Sales Agent successful at developing leads and analyzing market trends to increase revenue and meet sales goals.Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.Correctional Officer familiar with the problem solving tools and crisis management techniques necessary to be successful in a prison environment.

Organized and detail-oriented with cash handling and customer service experience. Understands general accounting and finance concepts.


Microsoft Office (5 years), Mathematics (7 years), Cash Handling (1 year), Microsoft Excel (4 years),

Microsoft Word (5 years), Customer Service Skills (8 years)Active listening skills

Sharp problem solver

Energetic work attitude

Store maintenance ability

Markdown/promotional procedures

Adaptive team player

Cash handling

Reliable and punctual

Reliable team worker

Neat, clean and professional appearance

Comfortable standing for long time periods

Math and language skills

Proven leader

Excellent multi-taskerExcellent communication skills



Engaging personality

  • Flexible
  • Inspiring team leader
  • Excellent analytical skills
  • Cooperative team member
  • Outstanding interpersonal skills
  • Computer proficient
  • Extremely organized
  • Microsoft Office, Excel, PowerPoint proficiency
  • Microsoft Office
  • Quick learner
  • Strong verbal communication
  • Collaborative team member
  • Issue resolution
  • Attention to detail
  • Energetic and organized


Insurance Agent, 2015 - 2016
Pharmacists Mutual Insurance Company Green Bay, WI,

Processed applications, payments, corrections, endorsements and cancellations.Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.Compiled coverage and rating information in an accessible format.Promoted agency products to customers in person, on the telephone and in writing.Submitted up-to-date activity and production logs to agency management for review.Pursued continuing education and training programs to continue professional development.Followed up with potential clients regarding online information requests.Presented and clearly explained insurance policy options to clients based on their needs and goals.Developed life insurance and commercial insurance leads to meet monthly sales targets.Promoted client retention through high-quality service and follow through.Presented account proposals in a professional and timely manner.

Juvenile Correctional Officer, 04/2014 - 2016
Department Of Administrative Services, State Of Ohio Lucasville, OH,

Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the general public.Conducted internal security checks and distributed meals.Counseled juveniles on day-to-day reality oriented problems.Supervised inmates during meals, visits, recreation, telephone calls and shower time.Served as a member of the treatment staffing team to develop a rehabilitative program for juveniles.Received property from incoming inmates, provided receipts and inspected items for contraband.Routinely reviewed housing assignments and reassigned inmates when needed.Informed inmates and visitors of rules, safety and security procedures and responsibilities.Maintained communications with all other areas of the facility at all times.Maintained daily logs of shift activity.Maintained appropriate control, security and well-being of youth at all times.Maintained correct physical head count at all times.Attended regular trainings and maintained appropriate certifications.

Correctional Officer, 06/2012 - 03/2014
State Of Indiana Alexandria, IN,
  • Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
  • Conduct head counts to ensure that each prisoner is present.
  • Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
  • Attended regular trainings and maintained appropriate certifications.Maintained correct physical head count at all times.
  • Employed de-escalation techniques, verbal commands and used physical and mechanical restraints to address unruly inmates.Enforced resident behavior management system and wrote incident reports for infractions.
Crew member, 07/2007 - 05/2012
Sonic Drive-In Hephzibah, GA,

Maintain sanitation, health, and safety standards in work areas.

Clean food preparation areas, cooking surfaces, and utensils.

Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order orkept warm until sold.

Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.

Read food order slips or receive verbal instructions as to food required by patron, and prepare and cookfood according to instructions.

Cook the exact number of items ordered by each customer, working on several different orderssimultaneously.

Serve orders to customers at windows, counters, or tables.

Pre-cook items such as bacon, to prepare them for later use.

Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Promptly reported complaints to a member of the management team.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Resolved guest complaints promptly and professionally.Served orders to customers at windows, counters and tables.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.

Associate: Accounting, Expected in 2017
Columbus Technical College - Columbus, GA
Status -


2.9 GPA

High School Diploma: High School, Expected in May 2010
Status -
Additional Information

My work interest is in financing, accounting, and banking


Cash Handling, cooking, Customer Service Skills, fat, Mathematics, Microsoft Excel, Microsoft Office, windows, Microsoft Word, weapons, policies, Read, safety, tables

Sales Software:, TapScan

Public Relations Software: Bacon's Mediasource, Factiva

Desktop Publishing Software: Photoshop, Illustrator, HTML

enthusiastic people person, advanced problem-solving, great organizational skills

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Resume Overview

School Attended

  • Columbus Technical College

Job Titles Held:

  • Insurance Agent
  • Juvenile Correctional Officer
  • Correctional Officer
  • Crew member


  • Associate
  • High School Diploma

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