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install sales coordinator resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Strategic Installed Sales Coordinator bringing 2 years of positive industry performance, including installed sales documentation knowledge and expertise in inventory management and team development. Aiming to fulfill a Manager role to help further the Lowe's mission. Diligent Installed Sales Coordinator aiming to leverage advanced knowledge of installation service and scheduling coupled with inventory management and customer service expertise. Offering 2 years of positive industry performance to contribute value to the Lowe's team. Personable Installed Sales Coordinator enthusiastically seeking a Office Manager/Assistant opportunity to utilize 8 years of positive performance in order management, customer assistance and home improvement sales. Attentive and driven with an aptitude for increasing sales and recommending well-suited services to promote client retention. Charming Installed Sales Manager with an excellent dedication to increasing profits and scheduling efficiently. Trained in leadership and motivation tactics with knowledge of Product sales and installations. Knowledgeable in inventory planning and Microsoft Office and Excel use. Knowledgeable Installed Sales Manager with 2 years of experience in any installations. Dedicated to thorough client satisfaction through double-checking orders and fast installations. Versed in product inventories and managing an efficient team. Efficient Installed Sales Manager with 2 years of installation leadership experience. Successful at scheduling installations and deliveries with minimal disruption for customers and training an excellent team. Talented at negotiating contracts and maintaining relationships with return clients. Proactive Installed Sales Manager with 8 years of experience. Skilled in providing individualized feedback to customers and employees with extensive knowledge of any and all installations. Accomplished at ensuring fantastic service through effective leadership. Competitive individual with extensive background as Sales Supervisor in non-retail environments. Talented decision-maker with dynamic personnel management and coaching skills. Confident Sales Supervisor displaying enthusiasm and commitment to leading by example. Highly effective at delivering positive and constructive feedback in fast-paced business settings. Offering talents in office manager and communication. Diligent Office Manager with over 10 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Hardworking and reliable Assistant with strong ability in multitasking and resolving any and all issues. Offering reliable, proficient and hard working skills. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Customer retention
  • Team training
  • Installed Sales documentation
  • Order materials management
  • Installation coordination
  • Order management system expertise
  • Installer collaboration
  • Inventory planning
  • Employee training
  • Public speaking
  • Contract development and management
  • Key accounts and territory management
  • Sales tactics
  • Capital improvement planning
  • Brand management
  • Personnel management
  • Complaint resolution
  • Data analysis and reporting
  • Lead generation
  • Systems and automation applications
  • Issue and conflict resolution
Education and Training
Robeson Community College Lumberton, NC Expected in 06/2004 Associate Degree in Nursing : - GPA :
Purnell Swett High School Pembroke, NC Expected in 06/2002 High School Diploma : - GPA :
Experience
Lgi Homes - Install Sales Coordinator
Kissimmee, FL, 03/2016 - 10/2022
  • Scheduled and managed installations by contacting installers and customers throughout process.
  • Ensuring materials were ready for installer pickup or delivery.
  • Facilitated customer satisfaction through proper preparation of materials and follow-up communication with customers and installers.
  • Trained and assisted with Installed Sales team development.
  • Operated and provided training to support organization's order management system.
  • Double checked orders and installation requests.
  • Scheduled deliveries and installation teams.
  • Worked with customers to identify needs and suggest appropriate products.
  • Inspected and fixes installation equipment.
  • Sold packages to customers to increase profits and installation deals.
  • Supervised and trained associates on equipment installations.
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Recruited and trained new employees to meet job requirements.
  • Mentored newly hired employees by explaining tactics for building sales pipelines.
  • Motivated sales professionals by delivering positive reinforcement and constructive feedback.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Collaborated with other stores in meetings to brainstorm new ideas and discuss best ways to handle any kind of issues.
  • Met with each associate to establish realistic monthly sales goals.
  • Automated office operations, managed client correspondence and tracked records.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Conducted in-depth research on competitor trends, products and services.
  • Identified new markets for penetration by carefully researching potential customers' buying habits.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
  • Used video conferencing solutions to communicate and train personnel in remote offices.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
Ricoh Americas Corporation - Office Manager
Brooklyn, NY, 11/2013 - 03/2016
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Keyed in customer contacts and delivery dates to update details in company databases.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Supervised company transitions, system conversions and office moves.
  • Negotiated with vendors to determine optimal material purchase pricing.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Managed office budget to handle inventory, postage and vendor services.
  • Conferred with business leaders to evaluate business needs and implement operational improvements.
  • Developed long-term budgets to assess office expenditures and perform inventory management.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Booked hotel rooms, car rentals and flights for company trips and conferences.
  • Directed administrative professional teams and assessed individual progress and efficiency.
  • Streamlined accounting and technical services for clients to promote satisfaction and increase positive user experiences.
  • Drafted manuals and resources to identify services to clients.
  • Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
  • Calculated contributory value of office programs through data entry and statistical analysis.
  • Oversaw CRM updates and backups, report generation and troubleshooting requisition.
H & R Block Tax Services - Office Administrator
City, STATE, 12/2010 - 04/2011
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Processed financial documents, contracts, expense reports and invoices.
  • Automated office operations by managing client correspondence, records, contracts and data communications.
  • Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
  • Completed benefits paperwork, processed employee incident reports and performed data entry tasks to maximize team productivity.
  • Handled requests-for-information and delegated customer service tasks to appropriate employees.
  • Prepared shipping packages by printing packing labels and verifying orders.
  • Directed clients and guests to correct departments, rooms, and staff members.
  • Assessed employee performance and capabilities to create optimal staff teams.
  • Tracked project performance data to generate reports and keep management informed of important trends.
  • Developed long-term budgets to assess office expenditures and perform inventory management.
  • Disseminated company updates and process changes to personnel.
  • Coordinated staff scheduling to promote smooth office operations.
  • Implemented full-scale training program to provided education on department tasks and processes.
  • Assisted employees and customers with software navigation and provided technical support.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Keyed in customer contacts and delivery dates to update details in company databases.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Monitored office inventory to maintain supply levels.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Trained, managed and motivated team of 8 staff handling client base of 60+ active accounts.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Monitored daily operations and implemented changes to ensure highest quality Tax Prep Services for each client.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Networked within business community, attending events to position company and drive new business.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Directed and oversaw office personnel activities.
  • Supervised company transitions, system conversions and office moves.
  • Negotiated with vendors to determine optimal material purchase pricing.
  • Recruited, trained and developed administrative team to support corporate growth and objectives.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Managed office budget to handle inventory, postage and vendor services.
  • Conferred with business leaders to evaluate business needs and implement operational improvements.
  • Quoted and prepared proposals for business services.
  • Hired talented, trainable team members and drove new business strategies to grow revenues.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Booked hotel rooms, car rentals and flights for company trips and conferences.
  • Developed and administered department budgets.
  • Directed administrative professional teams and assessed individual progress and efficiency.
  • Streamlined accounting and technical services for clients to promote satisfaction and increase positive user experiences.
  • Drafted manuals and resources to identify services to clients.
  • Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
  • Calculated contributory value of office programs through data entry and statistical analysis.
  • Oversaw CRM updates and backups, report generation and troubleshooting requisition.

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Resume Overview

School Attended

  • Robeson Community College
  • Purnell Swett High School

Job Titles Held:

  • Install Sales Coordinator
  • Office Manager
  • Office Administrator

Degrees

  • Associate Degree in Nursing
  • High School Diploma

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