Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Systematic Administrative Assistant and retail sales with over 3.5 years of experience in fast-paced office and sales floor settings. Hardworking team-player with expertise completing various clerical and human resources tasks and offering sales support. Responsible, punctual, and productive professional when working with little supervision

  • Office administration
  • Staff recruiting and retention
  • Training and mentoring
  • Interviewing and prescreening
  • Employee onboarding and orientation
  • Performance Management
  • Product and service sales
  • Organization
  • Leadership
Work History
02/2021 to Current
Independent Life Insurance Agent Delta Boston, MA,

I work as an financial independent contractor for Primerica. I help families and businesses with a variety of financial services such as auto/home + life insurance and home and security. I conduct sales in-person, on Zoom, or both.

Currently in the process to obtain a State of Louisiana Life Insurance license.

06/2017 to Current
Store Administrative Assistant Dick's Sporting Goods City, STATE,
  • Recorded new hires, transfers, terminations, changes in job classifications and pay to main human resources files using People Soft.
  • Improved Training rating by 95% and fulfilled Ship from Store and BOPIS rate by 93%, 96% respectively.
  • Used Applicant Tracking Systems to review employment applications and background check reports to facilitate hiring process.
  • Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Facilitated all new employee orientations to foster positive team attitude.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Monitored employees for compliance such as time and attendance and identified violations and implemented corrective action.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Educated customers on promotions to enhance sales.
  • Lead associates in the customer loyalty program.
06/2016 to 08/2016
Ramp Service Agent United Airlines Inc. City, STATE,
  • Temporary Summer Job
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 4 daily flights.
  • Connected holes to the aircraft such as the APU.
  • Marshaling Aircraft
Expected in 03/2021
Master of Science: Human Resource Management
Southern New Hampshire University - Hooksett, NH
  • Currently with 4.00 GPA and expected to graduate with a 3.9 or higher.
  • Majored in Human Resource Management
  • Continuing education in Human Resource Management
  • Vice President of Human Resource Management Collegiate Association club
  • Member of The National Society of Leadership Success Sigma Alpha Pi Honor Society
  • Coursework in Strategic Human Resource Management, Talent Development and Workforce Planning, and HR Capstone and many others.
Expected in 09/2020
Certificate : Business Analytics
Harvard Business School Online - HBS Online,
  • Took an 8-week cohort course in Business Analytics.
  • Completed Coursework and passed the course.
  • Interpreted data to inform business decisions
  • Recognized trends, detect outliers, and summarize data set and analyzed relationships between variables
  • Developed and test hypothesis and crafted sound survey questions and draw conclusions from population samples
  • Implemented regression analysis and other analytical techniques in Excel
  • Learned business analytic insights from companies such as Amazon, Walt Disney Studios, and Caesars Entertainment
Expected in 08/2015
Bachelor of Science: General Business
Louisiana State University And A&M College - Baton Rouge, LA
  • Minored in Entrepreneurship.
  • Coursework in Tiger Marching Band, Introduction to Human Resource Management, Entrepreneurship, Corporate Finance, Financial and Managerial Accounting, Macroeconomics, Money, Banking, and Macroeconomic Activity, and more.
  • Member of The Louisiana State University Tiger Marching Band, "The Golden Band from Tigerland."
  • Society of Human Resource Management
  • National Society of Leadership and Success
  • Human Resource Management Collegiate Association club (SNHU)
  • Louisiana State University Alumni Association
  • Southern New Hampshire Alumni Association
  • Lean Six Sigma-White Belt, - August 2020
  • People Analytics, Wharton Business School by Coursera - May 2020
  • Business Analytics, Harvard Business School Online - Sep 2020
  • Recruiting: Talent Acquisition & Hiring, Eazl - Jan 2020

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Harvard Business School Online
  • Louisiana State University And A&M College

Job Titles Held:

  • Independent Life Insurance Agent
  • Store Administrative Assistant
  • Ramp Service Agent


  • Master of Science
  • Certificate
  • Bachelor of Science

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