Independent Insurance Agent Resume Example Company Name

INDEPENDENT INSURANCE AGENT

Professional Summary

Experienced Customer Service professional coupled with strong leadership values and relationship-building attributes. Poised with exceptional communication skills that help foster solid relationships with various cultural backgrounds. Reliable and responsible customer service team player who strives in cultivating a positive customer relationship (s) through clear and helpful communication. Ambitious and experienced in managing complex projects leading teams to meet and exceed customer expectations.

Skills

Phenomenal Customer Service
Resilient Leadership
Customer-focused
Strong Communication
Team Player
Physically Fit

Management
Follows procedures
Able to learn quickly
Global traveler
CPR/First Aid certified
Multitasking skills

Work History

Independent Insurance Agent , 04/2013 to Current
Company Name – City, State

Calculated quotes and educated potential clients on insurance options.
Tracked the progress of all outstanding insurance claims.
Calculated premiums and established payment methods for sales.
Evaluated leads obtained through direct referrals, lead databases and cold calling.
Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
Negotiated new and renewal production goals with business development manager.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Met with prospective customers and business owners in their homes, businesses and other settings.
Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
Met with a minimum of 20 existing and prospective clients each week to select appropriate insurance policies.
Redeveloped an insurance marketing plan that would help me maintain and attract new business to my pipeline and customers within the Colorado market.

Customer Service / Driver, 02/2016 to Current
Company Name – City, State

Well mannered, reliable and competent Uber/Lyft driver with excellent driving skills and a thorough understating of driving laws.
Proven ability to drive in all elements and weather while providing excellent service to all passengers.
Constantly focusing on making journeys a pleasant and hassle-free experience for passengers of all cultural backgrounds.
Providing an atmosphere that excels the normal expectation's of the normal Uber/Lyft drivers.

Family Care Giver, 10/2014 to 03/2017
Company Name – City, State

Maintained a clean, healthy and safe environment.
Cooked appetizing and satisfying meals and snacks.
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of my family member.

Senior Account Executive, 03/2002 to 02/2013
Company Name – City, State

Trained peers and management team on internal system supports and implementation plans.
Built client relationships by acting as the liaison between the customer service and sales teams.
Oversaw sales forecasting, goal setting and performance reporting for all accounts.
Effectively led a seasoned team of partner managers and account coordinators.
Developed competitive comparison tables of Reveals Point of Sale pricing, fees, ratings, category and product performance to use for account sales calls.
Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Responsible for the sales and management of Real Estate and Marketing/Communication software applications in various US markets.

Education

Associate of Arts: Denver Institute of Technology - City, State

Resume Overview

School Attended

Denver Institute of Technology

Job Titles Held:

Independent Insurance Agent
Customer Service / Driver
Family Care Giver
Senior Account Executive

Degrees

Associate of Arts :

Independent Insurance Agent Resume Example

Resume Score: 80%

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