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In-store Shopper Resume Example

Resume Score: 80%

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JG
IN-STORE SHOPPER
Professional Summary

Accomplished LVN graduate with a compassionate nature, personal care expertise and a track record of upholding the highest level of patient satisfaction. Looking to implement my skills in a dynamic clinical setting. Can work independently and collaboratively with the multi-disciplinary team. Can participate in performance improvement activities to improve patient safety and quality of care. Have the ability to exercise self-control in potentially volatile situations, including verbal or physical confrontations. Can promote supportive and team-work oriented environment to support patient needs. Calm and deliberate provider of general nursing services despite high-stress, emergent and life-threatening circumstances. Flexible problem-solver with commitment to patient satisfaction, adapting to individual patient concerns while providing top-echelon care. Highly collaborative team member with commitment to seamlessly executing physician-ordered recovery plans and eliminating redundancies.

Skills
  • Materials preparation
  • Reference catalog maintenance
  • Methodology implementation
  • Deviation correction
  • Stocking and replenishing
  • Payment collection
  • Identification checks
  • Inventory management
  • Time management skills
  • Payment processing
  • Security monitoring
  • Basic math skills
  • Report preparation
  • Route dispatch
  • Recordkeeping strengths
  • Professional telephone demeanor
  • Data entry
  • Quick learner
  • Computer proficient
  • Creative problem solving
  • Good listening skills
  • Technical support
  • Patient-focused care
  • Companionship and emotional support
  • Recording vital signs
  • Patient privacy
  • Computer literate
  • Charting and clinical documentation
  • Responding to emergencies
  • Infection control and aseptic procedures
  • Supporting personal needs
  • Observing responses
  • Transporting patients
  • Client communication
Work History
01/2017 to 11/2019In-store ShopperHEB | Abilene, TX
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Confirmed all selected items were in excellent condition with intact packages.
  • Demonstrated speed and accuracy in order item selection.
  • Totaled completed order, and provided required documentation for order payment.
  • Stored all perishable items in refrigerated area until customer's pickup.
  • Selected best-quality perishable items such as meat and produce.
  • Tracked substitutions and informed customers of changes.
  • Retrieved customer's order after payment, and assisted with transport to vehicle.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Observed store's safety regulations while engaged in product fulfillment activities.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Verified each item matched order sheet's description.
  • Placed each selected item in appropriate bin prior to order completion.
  • Reported all order discrepancies to team leader or other manager.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
04/2014 to 01/2017CashierHEB | Abilene, TX
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
09/2014 to 07/2015Customer Service RepresentativeHEB | Abilene, TX
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Entered customer interaction details in Western Union to track requests, document problems and record solutions offered.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
12/2019Vocational Nursing Certification | Vocational NursingCisco College, 717 Industrial Blvd, Abilene, TX 79602
06/2013High School DiplomaA.T.E.M.S., 650 East Highway 80, Abilene, TX 79601
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • HEB

School Attended

  • Cisco College
  • A.T.E.M.S.

Job Titles Held:

  • In-store Shopper
  • Cashier
  • Customer Service Representative

Degrees

  • 12/2019 Vocational Nursing Certification | Vocational Nursing
    06/2013 High School Diploma

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