In Store Shopper Resume Example HEB

IN-STORE SHOPPER

Professional Summary

Accomplished LVN graduate with a compassionate nature, personal care expertise and a track record of upholding the highest level of patient satisfaction. Looking to implement my skills in a dynamic clinical setting. Can work independently and collaboratively with the multi-disciplinary team. Can participate in performance improvement activities to improve patient safety and quality of care. Have the ability to exercise self-control in potentially volatile situations, including verbal or physical confrontations. Can promote supportive and team-work oriented environment to support patient needs. Calm and deliberate provider of general nursing services despite high-stress, emergent and life-threatening circumstances. Flexible problem-solver with commitment to patient satisfaction, adapting to individual patient concerns while providing top-echelon care. Highly collaborative team member with commitment to seamlessly executing physician-ordered recovery plans and eliminating redundancies.

Skills

Materials preparation
Reference catalog maintenance
Methodology implementation
Deviation correction
Stocking and replenishing
Payment collection
Identification checks
Inventory management
Time management skills
Payment processing
Security monitoring
Basic math skills
Report preparation
Route dispatch
Recordkeeping strengths
Professional telephone demeanor
Data entry

Quick learner
Computer proficient
Creative problem solving
Good listening skills
Technical support
Patient-focused care
Companionship and emotional support
Recording vital signs
Patient privacy
Computer literate
Charting and clinical documentation
Responding to emergencies
Infection control and aseptic procedures
Supporting personal needs
Observing responses
Transporting patients
Client communication

Work History

01/2017 to 11/2019In-store ShopperHEB | Abilene, TX

Updated quality control standards, methods and procedures to meet compliance requirements.
Confirmed all selected items were in excellent condition with intact packages.
Demonstrated speed and accuracy in order item selection.
Totaled completed order, and provided required documentation for order payment.
Stored all perishable items in refrigerated area until customer's pickup.
Selected best-quality perishable items such as meat and produce.
Tracked substitutions and informed customers of changes.
Retrieved customer's order after payment, and assisted with transport to vehicle.
Merchandised attractive shelf displays with current offerings to drive store sales.
Observed store's safety regulations while engaged in product fulfillment activities.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Verified each item matched order sheet's description.
Placed each selected item in appropriate bin prior to order completion.
Reported all order discrepancies to team leader or other manager.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

04/2014 to 01/2017CashierHEB | Abilene, TX

Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Educated customers on promotions to enhance sales.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Counted cash in register drawer at beginning and end of shift.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Answered questions about store policies and concerns to support positive customer experiences.

09/2014 to 07/2015Customer Service RepresentativeHEB | Abilene, TX

Answered customer telephone calls promptly to avoid on-hold wait times.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Entered customer interaction details in Western Union to track requests, document problems and record solutions offered.
Communicated with vendors regarding back order availability, future inventory and special orders.
Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Consulted with outside parties to resolve discrepancies and create effective solutions.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Education

12/2019Vocational Nursing Certification | Vocational NursingCisco College, 717 Industrial Blvd, Abilene, TX 79602

06/2013High School DiplomaA.T.E.M.S., 650 East Highway 80, Abilene, TX 79601

Resume Overview

Companies Worked For:

School Attended

Cisco College
A.T.E.M.S.

Job Titles Held:

In-store Shopper
Cashier
Customer Service Representative

Degrees

12/2019 Vocational Nursing Certification | Vocational Nursing
06/2013 High School Diploma

In-store Shopper Resume Example

Resume Score: 80%

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