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group sales coordinator resume example with 17+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Websites, Portfolios, Profiles
  • linkedin.com/in/Jessica-mckenzie-Claire-a952b333
Professional Summary

Reliable Sales Representative with 10+ years in demanding sales and account management positions for Manufactures, Distributors, in the consumer goods environment.


Known to my co-workers as one who thrives on supporting my team, working toward common goals and being part of my company's growth. When assigned a task/project my goal will be to understand the entire process, know the team members involved, know how my role contributes to the end goal, and how I can support my company by working effectively with diverse customers and individual needs.


l've supported Field Representatives with customer concerns, paperwork, order processing and updating their accounts' sales information. I've been praised for my empathy, quickness to respond, respecting the sense of urgency, staying calm which I credit from my years as a Field Sales Manager.



Skills
  • Work ethic
  • Supporting Field Sales Reps
  • Lead generation
  • Promotional planning
  • Customer Support
  • Report writing
  • Relationship selling
  • Inside and outside sales
  • Territory sales
  • Post-sales support
  • B2B and B2C sales
  • Business development
  • Account management
  • Sales presentations
Work History
08/2022 to Current Group Sales Coordinator Bse Global | Uniondale, NY,
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Built relationships with customers and community to establish long-term business growth.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Answered questions, resolved issues and supported clients from initial sales conversation through delivery of order.
  • Used Navision to maintain company database with essential account and sales information.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Proactively managed client correspondence and recorded tracking and communications.
07/2021 to 09/2022 New Business Specialist Cno Financial Group | Birmingham, AL,
  • Generated leads and set up appointments quickly to maximize conversion chances.
  • Used CRM software to maintain detailed contact logs and account records.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Answered customers' questions regarding products, prices, and availability.
  • Identified needs of customers promptly and efficiently.
  • Contacted new and existing customers to discuss product and service solutions.
  • Leveraged digital and telephone approaches to generate sales leads.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Maintained detailed account records and contact logs to facilitate sales process.
  • Leveraged interpersonal skills to conduct successful business-to-business telephone sales.
  • Leveraged CRM software skills to generate pipeline and account reports weekly.
12/2013 to 04/2020 Territory Manager - Sales & Service Salad And Go | St. Louis, MO,
  • Consecutively secured multiple new accounts, employing prospecting, cross-selling skills
  • Managed, reviewed clients quarterly business to achieve yearly goals
  • Discovered sales opportunities by showcasing products and services to interested clients.
  • Analyzed potential to develop sales opportunities and call plan.
  • Developed and implemented new sales strategies to update product lines.
  • Educated customers on product features and use to provide optimal service.
  • Researched and analyzed data and reports to identify trends and optimal sales strategies.
  • Trained staff members on effective sales techniques, boosting individual and group goal attainment.
  • Expanded territory by successfully cold-calling retail leadership and negotiating profitable contracts.
  • Serviced accounts every 2 weeks to offer new product opportunities and sustain solid revenue streams.
  • Presented products and services to prospective customers.
  • Managed account portfolio of 85 customers while prospecting more than 6 new leads each week.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Trained team members on customer service strategies and techniques.
12/2004 to 12/2013 Distributor Representative TNG Worldwide | City, STATE,
  • Delivered expert support and counsel to independent promotional product distributors focused on boosting sales and gross profits.
  • Created financial forecasts and developed reports and documents on required works in process.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Cross-sold additional products and services to purchasing customers.
  • Surpassed annual quota by 15%.
Education
Expected in Bachelor of Science | Public Relations Ferris State University, Big Rapids, MI, GPA:
Expected in | Gallup Training, , GPA:

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Resume Overview

School Attended

  • Ferris State University
  • Gallup Training

Job Titles Held:

  • Group Sales Coordinator
  • New Business Specialist
  • Territory Manager - Sales & Service
  • Distributor Representative

Degrees

  • Bachelor of Science

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