group sales coordinator resume example with 9 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
I am retired, have many skills that would benefit the company I work for. Have worked in many different fields, I have a variety of skills and I am a hard working person.
Skills
Product and Service Promotion
Detail-Oriented
Sales Program Coordination
Price Schedules
Staff Training and Development
Customer Complaint Resolution
Customer Service
Customer Billing
Experience
Group Sales Coordinator, 09/2003 to 12/2009 Bse Global – Uniondale, NY,
Responded to customer inquiries to drive highest level of customer service and develop and continually enhance relationships.
Managed group billing process to produce accurate, timely invoices and receive and record payments.
Used [Software] to maintain accurate database of inquiries, sales revenue and sales leads.
Supported sales team members to drive growth and development.
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Contacted customers via phone and email to explore connections, offer services and cement relationships.
Cashier, 09/2001 to 05/2002 Iron Hill Brewery – Philadelphia, PA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Payroll Specialist, 01/2000 to 08/2001 Amentum – Austin, TX,
Onboarded new employees in time reporting and payroll systems.
Processed rehires, transfers, terminations, garnishments and withholdings.
Corrected payroll transactions by voiding checks and issuing stop payment orders.
Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
Supervised proper processing of garnishments, offered child support and distributed wage assignments.
Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
Followed IRS guidelines and state regulations when submitting payroll taxes.
Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.
Improved accuracy of payroll journal entries by developing and implementing payroll reconciliation tool.
Determined proper handling of financial transactions and approved transactions within designated limits.
Created and maintained operational metrics for key processes.
Managed payroll and time and attendance systems.
Responded to employee inquiries regarding payroll and timekeeping.
Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
Stayed current on multi-state and local tax laws and remedied changes immediately.
Prepared reports by compiling summaries of nontaxable wages, disability, leave, deductions, taxes and earnings.
Collaborated with [Job title] to provide insight into audits regarding payroll processing.
Data Entry Lead, 07/1999 to 08/2000 Northland Laboratories – Oak Lawn, IL,
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Identified and corrected data entry errors to prevent duplication across systems.
Reviewed and updated account information in company computer system.
Adhered to strict data confidentiality policies to prevent information leakage.
Proofread documents and edited materials to correct grammar and spelling mistakes.
Maintained quality levels above prescribed minimums to support team productivity.
Created monthly reports, closed terminated records and performed chart audits to maintain concise records.
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
Verified and logged deadlines in response to daily inquiries and requests.
Compiled, sorted and verified digital data against source documents.
Updated departmental standard operating procedures and database to accurately reflect current practices.
Reviewed source documents to locate required data for entry.
Compiled and documented statistical information for reports.
Scanned and eliminated outdated records to reduce physical document storage footprint.
Compared data logs against written records to verify accuracy of electronic records, alerting management to discrepancies indicating poor data entry execution or possible ethical violations.
Transferred written information into databases to maintain consistent, accurate client records and project details.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Obtained scanned records and uploaded into company databases.
Entered data into spreadsheets, documents and databases, maintaining [Number]% accuracy rate.
Volunteered to assist with special office projects, successfully completing tasks prior to deadlines.
Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
Compiled statistical information for special reports.
Education and Training
Associate of Arts: Health Administration, Expected in 03/2014 to University of Phoenix - Las Vegas, NV, GPA:
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