Group Sales Coordinator Resume Example Pink Jeep Tours

Laura

Waltrip

Professional Summary

I am a detail-oriented person with a lot of work and life experience. I am focused, dedicated and skillful in quickly identifying errors to minimize losses. Experienced with working in a fast paced and stressful environment for over 10 years. I have an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements, while building team moral. I consistently strive to find ways to save costs while increasing profits and I am very enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I have a clear understanding of what needs to be done in the moment and can think quickly to resolve a problem. I am very motivated to learn, grow and excel in life.

Skills

Sheet balancing
Data Entry
Financial Reporting
Payment processing

Vendor invoice processing
Organization, prioritizing, and outstanding multi-tasking
Fast-learner
Operations planning

Education

Winslow Township High SchoolAtco, NJ06/2005High School Diploma

Work History

Pink Jeep Tours- Group Sales Coordinator
Sedona, AZ06/2019 - Current

Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
Partnered with vendors and suppliers to effectively manage and budget for maximum Group Sales profits.
Implemented policies and standard operating procedures for continuous improvement.
Evaluated upcoming program plans to forecast expected resource needs.
Built relationships with customers and managed accounts to drive revenue and profit.
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Kept vendor files accurate and up-to-date to expedite payment processing.
Identified cost-effective vendors and set up favorable contracts, saving $2,475.00 per year in lunch vendor expenses.
Verified vendor accounts by reconciling monthly statements and related transactions.
Maintained excellent attendance record, consistently arriving to work on time.
Drove operational improvements which resulted in savings and improved profit margins.

Rainbow Adventures LLC- Customer Service Representative
Sedona, AZ04/2016 - 06/2019

Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Recommended tours to customers, thoroughly explaining details.
Offered advice and assistance to customers, paying attention to special needs or wants.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Educated customers on promotions to enhance sales.
Answered constant flow of customer calls with up to 10 calls in queue per minute.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Consulted with outside parties to resolve discrepancies and create effective solutions.
Drove team revenue totals by bringing in over $160,000 in sales during the first quarter of 2019.
Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
Managed and closed reservation calls to increase bookings by maintaining strong knowledge of products and services.
Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.

Steve Klesaris Racing Stable- Assistant Trainer
Philadelphia, PA04/2007 - 09/2015

Received training directives from horse and stable owners and provided oral and written reports of horse progress towards training objectives.
Prepared horses for specific competitions or tasks.
Treatment minor horse injuries.
Fit gear for horses and specific riders.
Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
Directed other horse trainers and stable hands to complete training and maintenance tasks requested by owners or needing urgent attention.
Monitored horses health and statuses before races or competitions.
Took horses to training sessions and provided basic care, including saddling up, grooming, exercising and travelling.
Scheduled farrier and vet appointments regularly.
Maintained animal health records, treating minor injuries and reporting serious injuries to owners for consultation with veterinarians.
Managed feeding, training and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
Maintained clean, neat and hazard-free animal areas to protect individual health and well being.
Worked with stable employees on the daily schedules for the horses.

Resume Overview

Companies Worked For:

Pink Jeep Tours
Rainbow Adventures LLC
Steve Klesaris Racing Stable

School Attended

Winslow Township High School

Job Titles Held:

Group Sales Coordinator
Customer Service Representative
Assistant Trainer

Degrees

High School Diploma

Group Sales Coordinator Resume Example

Resume Score: 80%

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