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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Senior Business Operations & Accounting Manager; Operational Excellence; Executive Support & Liaison; Finance & Accounting; Revenue Generation and Profitability/ Performance driven, process focused and seasoned 'business operations and accounting' professional, with over three decades of experience in leading execution and instituting organizational strategies and measures for continuous improvements, efficient business operations, revenue generation, and delivering customer service excellence. ;Strategic Planning & Execution Administration / Office Management, Revenue Generation Key Account Management Profitability / P&L Management Accounting; Versatile multi-tasking professional, adept at providing exceptional executive support, managing multiple projects, and streamlining office operations for major productivity gains. ; Global key account manager with revenue generating abilities to create sales plans, budgeting, forecasting and establishing goals. Maintain hands-on responsibility for securing and managing sales accounts; Administered a wide range of critical accounting operations, including A/R, budgeting, expenditure oversight, P&L management, cash flow management, payroll management, and payment collections; Advanced acumen in ensuring smooth continuity of business operations through streamlined operations and processes; secure profits through tightening cost controls, vendor negotiations and service excellence; Efficient and precise with commitment to finishing jobs quickly and accurately. Proven ability to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.

Skills
  • Corporate Accounting
  • Generally Accepted Accounting Principles (GAAP)
  • Staff Management
  • Budgeting
  • Financial Reporting
  • Financial Statements
  • Accounting
  • Accounting Management
Work History
Global Key Account Manager, 02/2015 to Current
3M CompaniesRed Wing, MN,
  • Spearhead business development efforts, and manage corporate account relationships to maximize profitability and drive client retention
  • Develop interactive business relationships with senior executives, and create and implement persuasive account strategies for competitive marketplace
  • Earn trust with approachable style and focus on relationships
  • Navigated client organizations to ensure deal closing, with attention to personal contacts crucial to later sales
  • Deliver exceptional results by identifying and qualifying potential opportunities/leads and offering customers right product through customized solutions
  • Review client portfolios to understand customer needs
  • Administer centralized account renewals with strong focus on relationship management and customer retention
  • Monitor regular updating of company database with accurate information
  • Evaluated source documents to locate information needed for each data entry field
  • Outlined appropriate processes and procedures to fulfill and complete inquiries
Market Team Leader/GM, 05/2006 to 02/2015
Regus ManagementCity, STATE,
  • Supervised daily operations of several busy, fast paced business center with 150+ in-house and virtual clients at each location
  • Rapidly assessed and prioritized business operations and projects based on process flow, complexity, timelines, and staff required
  • Aided business development efforts and boosted revenues through renewals, expansions and new sales
  • Assigned full accountability to manage one business center, along with an area of eleven other locations
  • Promoted to Team Lead position based on stellar performance in the General Manager role
  • Ensured planning and execution of smooth client on-boarding processes, encompassing fulfillment of agreement, welcome kits, IT and Phone setup, and programming
  • Demonstrated continuous growth, achievements, and impressive leadership in the management of complex business operations, P&L, sales, client service and staff management
Office Manager / EA, 08/1997 to 03/2006
The Botsford GroupCity, STATE,
  • Oversaw and managed all recurring and impromptu administration and office management functions for Dallas and Atlanta offices, with financial planning practice portfolio of approximately $1.8 billion under management
  • Managed full gamut of office operations, encompassing orchestration of travel arrangements, HR and payroll, meeting planning/execution, preparation of presentations, compliance management, and procurement of office supplies
  • Successfully accomplished physical transition of premises, while assuming full accountability of scouting location, contract negotiation, furniture and equipment procurement, and 3rd party vendor management
  • Provided oversight in preparation of audience appealing marketing materials, including logo and website design
  • Tracked and reconciled revenue and soft dollar, including fee billing
  • Maintained NASD compliance records and logs; transformed customer database from Brokers Ally database to ACT database to enable scheduling and group notation through Outlook interface
Education
BA: Accounting/Business, Accounting, Expected in 1984
University of Southern Mississippi - Hattiesburg, Mississippi
GPA:

GPA: 3.6

Associate of Arts: General/Accounting, Expected in 1982
Meridian Community College - Meridian, Mississippi
GPA:
High School Diploma: , Expected in 1980
Meridian High School - Meridian, Mississippi
GPA:

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Resume Overview

School Attended

  • University of Southern Mississippi
  • Meridian Community College
  • Meridian High School

Job Titles Held:

  • Global Key Account Manager
  • Market Team Leader/GM
  • Office Manager / EA

Degrees

  • BA
  • Associate of Arts
  • High School Diploma

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