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Full Time Key Attendant Resume Example

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FULL TIME KEY ATTENDANT
Professional Summary

Enthusiastic customer service representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the customer experience and accountability needed to drive positive business results. Motivated to learn, grow and excel in the Healthcare field.

Work History
Car Wash Usa Express. Brenham, TXFull Time Key Attendant | 02/2020 - Current
  • Sales
  • Data Entry
  • Run and Analyzing daily reports
  • Trains and develops new sales team associates in products, selling techniques and company procedures.
  • Manage the customer experience through daily communication and interaction with the team
  • Provide exceptional customer service by recommending customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Serves as the go to person for all customer service needs as the Key Holder
  • Cash Handling from site to Bank Deposits
  • Chemical Inventory
  • Cleaning
Fat Bottomed Girls Cupcake Shoppe. Hot Springs, ARStore Manager | 11/2019 - 01/2020
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Rotated merchandise and displays to feature new products and promotions.
  • Created work schedules according to sales volume and number of employees.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to already gifted team of cupcake barista's.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
  • Restocked display cases with attractive arrangements to promote specialty food items like cookies and cupcakes.
  • Maintained supply levels in counter and customer areas to meet typical demands.
Fat Bottomed Girls Cupcake Shoppe. Hot Springs, ArkansasBarista | 09/2018 - 01/2020
  • Elevated customer loyalty by using strong communication skills for the abilities to resolve customer problems.
  • Decorated cupcake display cases
  • Top performer with the ability to provide drinks quickly and acrruately per the customers request
  • Supply and Inventory
  • Completed Cash Audits daily
  • Rounding to ensure crowd control and fire marshal codes were being followed
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Complied with standards for merchandising, stocking and storing product.
  • Ensured customer loyalty by remembering personal preferences and allergy information.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Allstate Insurance Company. Hot Springs, ARCustomer Service Representative | 03/2017 - 01/2018
  • Handled Policy quotes for Home's, Car's, Boat's and RV's.
  • Policy changes
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Educated customers on a way they can save money to enhance sales of a certain product or combining policies.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responsible for handling all new clients requests for quotes
  • Cash Handling
  • Cleaning and maintaining the office
  • Filing
  • Maintained all the proper documentation for coverage binding.
Skills
  • Fast Learner
  • Effective Communication skills
  • Creative Problem Solving
  • Processing Payments and Money Handing Procedures
  • Order Fulfillment
  • Report Preparation
  • Data Entry
  • Computer Proficient
  • POS Systems Expert
  • Cleaning Procedures
  • Safety Understanding
  • Inventory and Supply Tracking
  • Telephone Etiquette
  • Office Organization
  • Filing
  • Scheduling
Education
Lake Hamilton High SchoolPearcy, AR05/2015High School Diploma
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Resume Overview

Companies Worked For:

  • Car Wash Usa Express
  • Fat Bottomed Girls Cupcake Shoppe
  • Allstate Insurance Company

School Attended

  • Lake Hamilton High School

Job Titles Held:

  • Full Time Key Attendant
  • Store Manager
  • Barista
  • Customer Service Representative

Degrees

  • High School Diploma

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