Full Service Shopper resume example

• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Collected and authorized payments of guests.
• Greeted customers entering store and responded promptly to customer needs.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Tallied cash drawer at beginning and end of each work shift.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Addressed customer needs and made product recommendations to increase sales.
• Processed customer refunds and exchanges according to established guidelines.
• Created price tags and merchandise signs.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Mentored new team members on sales software system operation.
• Worked flexible schedule and extra shifts to meet business needs.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Stocked, tagged and displayed merchandise as required.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Duties: food preparation, cash register, cash handling/counts and deposits, safe counts, managing a shift, training, inventory counts, closing down the store.

Operated a Checkers commercial chain restaurant. Duties consisted of, but not limited to: responsible for the supervision of up to 10 employees on a shift; to include training, scheduling, and payroll. Maintained the State of Tennessee Health Inspection of above 90% for an "A" rating. Opened and closed the store daily, ensuring all employees and equipment were accounted for. Responsible for product quality; to include placing orders for all food products and cleaning supplies. Maintained records receipts and bank deposits, tax preparation, monitored and created contracts with outside agencies and services for maintenance of the restaurant. Possessed an excellent customer service for a restaurant that averaged over one million dollars annually in revenue. Involved in the interviewing and hiring of employees. Had to set up advertising tools within the store and outside sales displays. Ensured daily operations of restaurant and employees were up to Checkers/Rally’s corporate standards.

Duties: Responsible for several transactions involving over a thousand dollars on a daily basis. Trained newly hired cashiers. Provided excellent customer service to constant flow of customers, to include; answering questions in person and via telephone. Handled the stocking and distribution of incoming and outgoing products. Had to set up advertising tools within the restaurant and outside sales displays. Responsible for product quality; to include placing orders for all food products and cleaning supplies. Maintained the State of Tennessee Health Inspection of above 90% for an "A" rating. Maintained records receipts and bank deposits. Possessed an excellent customer service for a theme park restaurant that averaged over one million guests annually.