Freelance Mystery Shopper resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Overview
Dynamic professional offering a broad range of experience ranging from social sciences, international studies, legal matters, and health. Highly skilled decision-maker and linguist that is independently organized, adept at multitasking, typing, prioritizing, and exceeding deadlines. Effective communicator easily establishes rapport and trust with co-workers, managers and especially clients.
Core Qualifications
Microsoft Office, online research, QuickBooks, Power Point.
Language skills include fluent Italian (ACTFL certified), conversational Spanish, learning Arabic.
Completed online training for Protecting Human Research Participants.
Member of the Peace and Collaborative Development Network.
Research
Interpreting
Learning and analyzing
Reliable and understanding
Honest and loyal
Multitasking and prioritizing
Accomplishments
Successfully researched and wrote Master's thesis in three month's time
Prepared and produced immigration cases to be analyzed by the U.S. government when working at The Law Office of James Welcome
Managed the West Hartford office branch of Alternative Health when CEO and his assistant were working at the main office
Education
Expected in 2014
Master of Science: International Studies CENTRAL CONNECTICUT STATE UNIVERSITY - New Britain, CT GPA:
Thesis Advisor: Dr. Ismael Medel Lopez
Masters Thesis: The Identity Among Moroccan Immigrants to Italy From 1990 to Present
3.6 GPA
Expected in 2011
Bachelor of Arts: Sociology UNIVERSITY OF CONNECTICUT - Storrs, CT GPA:
Concentrated on Social Sciences, Spanish, and Italian
Studied abroad in Rome, Italy in 2009
3.4 GPA
Expected in
TESL Certification: TESL THE UNIVERSITY OF PHOENIX ONLINE - , GPA:
Professional training in Teaching English as a Second Language
Coursework was online and independent
Expected in
: - Rome, GPA:
Skills
Research, Linguist, Problem Solving, Writing, Goal Setting and Implementation
Thesis/Dissertation
Dissertation: "The Identity Among Moroccan Immigrants to Italy From 1990 to Present: examines the recent phenomena of Italy changing from a country of emigration to a migration destination point. Moroccans are a large part of the immigration population in Italy, and their presence has become more prominent since the 1990s. This research studies what identity is and how it is formed. It also studies what Italian identity is and how it was historically formed, then analyzes how Moroccan immigrants identify themselves in Italy. Many of these immigrants have children who were either brought to Italy at a young age or were born and raised in Italy. This study also analyzes their self-identities in Italy, when they negotiate two cultures; Moroccan and Italian. The two cultures bring forth different societal and cultural norms, along with different languages and religions. Immigrant children who were born in Italy are called the second generation. They could have closer ties with one culture over the other, and some are able to adapt to the cultural situation and negotiate Moroccan and Italian cultures. I will provide a case study of a Moroccan community in Italy with a sample of 40 participants who provided their perspectives on how they identify themselves in Italy. The participants consist of first and second generation immigrants, and some of the participants have one Moroccan parent and one Italian parent. The study is anonymous and the results are based on the opinions of the participants.
Experience
2014 to Current
Freelance Mystery ShopperBESTMARK – City, STATE,
Conducted mystery shopping duties such as evaluating customer service, investigate the cleanliness and time management of a restaurant, mechanic, or retail business.
Reviewed the customer service of a business and evaluated it in a professional manner
2012 to 2013
Freelance Translator/InterpreterABC LANGUAGE SERVICES – City, STATE,
Interpreted between English and Italian in court.
Guided the client through the court process in Italian while simultaneously listening in English
Represented the client's voice in court when speaking in English
Prepared English versions of a client's documents or letters from Italian in an efficient and timely manner
2008 to 2009
Health Consultant/SecretaryALTERNATIVE HEALTH, INC – City, STATE,
Advised clients with their health program
Monitored the inventory and responsible for financial tasks;.
Performed secretarial tasks and current with Quickbooks.
2007 to 2009
Office Assistant Legal InternTHE LAW OFFICES OF JAMES A. WELCOME – City, STATE,
Researched legal information on cases
Created and organized files for clients
Prepared cases to be sent to the government; Maintained a professional mannerism.
Current with Microsoft Office and Adobe.
Certifications
Excelled online training for Protecting Human Research Participants in 2013
Paralegal Certification, obtained at The University of Connecticut in 2009
Memberships/Scholarly Societies
Peace and Collaborative Development Network (PCDN)
Center for Strategic and International Studies (CSIS)
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