LiveCareer-Resume

fragrance beauty consultant resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Links
  • www.linkedin.com/in/JessicaClaire-678393128
Professional Summary

Background includes managing high-volume customer needs by completing quick, accurate assessments and providing recommendations. Well-organized record keeper with good schedule management and relationship-building abilities. Focused highly on client personalization and satisfaction. Motivated in personal growth and productivity. Enthusiasm for learning.

Skills
  • Spanish translation
  • Product and service sales
  • Exceptional client service
  • Cash handling
  • Multi-tasking strength
  • Relationship building
Work History
09/2018 to 04/2020
Fragrance /Beauty Consultant Williams-Sonoma, Inc. South Brunswick, NJ,
  • Determine client’s fragrance needs and suggest products that meet those needs based on expertise and/or assistance with Sephora’s Fragrance IQ technology.
  • Ensure continued product training plans are met to remain an expert in fragrance trends, application, and special events within the store.
  • Demonstrate Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
  • Provide sampling services and provide detailed information via email as requested per client.
  • As a Makeup Artist providing makeup application services and product knowledge.
  • Listen to clients to determine their skincare needs and suggest products that meet those needs based on expertise, Sephora product training, and available in-store technology.
  • Provide hydrafacial services.
  • Celebrate all beauty with our clients and share product knowledge as appropriate.
  • Participate in operations activities such as: inventory control, loss prevention programs to reduce shortage, compliance with sampling policies and procedures, and maintaining store cleanliness standards.
  • Book appointments as permitted for walk in clients based on artist availability and daily store staffing schedule.
  • Book online services through Sephora OLR for future services or services booked over phone.
  • Upsold additional products and services to increase sales numbers.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
12/2017 to 09/2018
Retail Sales Associate Williams-Sonoma, Inc. Southlake, TX,
  • Opening and end of day procedures
  • Set up testers and demo stations in store and kiosk, phone inquires, loss prevention.
  • Maintaining high level of store standards through out the day.
  • Helping local customers and traveling customers find their perfect items and make their experience the best possible.
  • New hire training.
  • Meeting weekly sales goals and daily commission goals.
  • Assisting in production of product.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Inspected merchandise for quality and arranged proper display location on floor.
03/2014 to 09/2016
Retail Sales Associate Anthropologie City, STATE,
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Client styling, filing online orders, receiving inventory, garment steaming. Opening and end of day procedures.
08/2013 to 12/2013
Temp. Front of House Hostess/Waitress The Landings Bar & Grille At Henderson Executive Airport City, STATE,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Folded napkins and prepared silverware sets to provide adequate supply.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Prepared hot and cold beverages.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Education
Expected in
: Aesthetics
Euphoria Institute of Beauty Arts And Sciences - Las Vegas, NV,
GPA:
  • Product Line: BioElements
  • Learning proper skin care practices and working in a professional spa environment. Learning diseases, infections and prevention. Study human anatomy and skin make up.
  • Facial application and specialty facial treatments, body wraps, all body waxing, facial/body massage, makeup application, eyelash extensions, eyelash/eyebrow tinting.
  • Product knowledge and up selling. Following of proper sanitation and disposal practices.
  • Equipment handling of facial steamers, towel warmers and facial product, waxing stations, lancets, micro-dermabrasion, Galvanic and High Frequency procedures, 4 layer facial, chemical peels, body treatment equipment.
Expected in 06/2013
High School Diploma: Film Production and Media Communications
Southeast Career Technical Academy - Las Vegas, NV,
GPA:

Film Production and Media Communications Major

Related Courses: Media Communications I Activities: SkillsUSA

  • Microsoft Word, PowerPoint, Adobe Photoshop, Editing - non-linear systems: Final Cut Express, Final Cut Pro, Adobe Premier, Garage band, Celtx, Linear editing, Adobe After Effects, Adobe Encore, Sound Booth.
  • Script writing: News, PSA/documentary, commentaries, commercial, feature stories.
  • Storyboarding; Production techniques: studio, 3pt. lightning, EFP-ENG, studio operations, on-air operations, video editing, music creation, film production, field sound - mixer recorder, audio and video effects.
  • DV camera operation; Studio equipment operation: camera, teleprompter, HD camera operation, portable lighting, studio lighting, boom microphone operation. Year book, end of year video production and participation in cast for various video projects for weekly submission.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Euphoria Institute of Beauty Arts And Sciences
  • Southeast Career Technical Academy

Job Titles Held:

  • Fragrance /Beauty Consultant
  • Retail Sales Associate
  • Retail Sales Associate
  • Temp. Front of House Hostess/Waitress

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: