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Executive Development Program Trainee Resume Example

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EXECUTIVE DEVELOPMENT PROGRAM TRAINEE
Summary

Recent MBA graduate with a concentration in Human Resource Management; looking to leverage expertise and enhance company growth by building relationships in order to align the future, mission goals, and overall strategy of the company. In addition to being a forward-thinking leader with 15 years of management experience, strong interpersonal skills, excellent leadership abilities, and employs the ability to multi-task. Proficient in recruiting, on-boarding, coaching, and developing.

Skills
  • Confidently motivates, coaches, develops the team
  • Leads team while creating a sense of accountability
  • Recruiting and hiring
  • Facilitate onboarding
  • Direct and lead training seminars
  • Prioritizes and multi-task to increase productivity
  • Actively listens and effectively communicates
  • Motivated self-starter
  • Detail-oriented
  • Problem solver and solution seeker
  • Flexible and versatile team player
  • Analytical and strategic thinker
  • Team building
  • Planning and coordinating
  • Organization
  • Time management
Experience
Footlocker | Atlanta, GAExecutive Development Program Trainee03/2017 - Current
  • Design training modules implementing strategic business practices and organizational behavior training concepts
  • Ensure execution of operational standards within the district
  • Plan and lead training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Facilitate training on benefits, new employee orientation and performance appraisals.
  • Execute company strategies to foster better customer service and promote positive and engaging environment for all.
  • Partner throughout the region to provide an in depth knowledge and understanding of product, consumer trends, problem solving, and operational execution
  • Serve as a SME in the areas of recruiting and onboarding, coaching and developing, leading and directing
  • Responsible for all aspects of the district's KPI indicators as well as identifying opportunities and developing/communicating action plans in order to maximize productivity
Footlocker | Atlanta, GADistrict Manager in Training03/2015 - 03/2017
  • Collaborate with District Manager to plan, develop, and implement an action plan for the district in line with company strategies
  • Partner with Fair Employment counselors, Loss Prevention investigators, District Manager to discreetly investigate and collect statements involving policy violations
  • Independently travel market stores to ensure daily operations, visual merchandising standards & staff development policies are adhered to
  • Consistently acts as an expert trainer and role model of the business while demonstrating expanded leadership, communication, critical thinking and business acumen skills in all areas of the business
  • Cross-train in every store role to maximize operational knowledge
  • Spearhead training initiatives to improve employee performance and bottom-line business results
Footlocker | Atlanta, GAStore Manager Trainer03/2009 - 03/2015
  • Utilize interpersonal skills to drive the team to deliver an exceptional customer experience
  • Create a customer-first culture that has resulted in an increase of $3-4 million in sale gains over 6 years
  • Facilitate all aspects of operations including recruiting, hiring, onboarding, training, visual merchandising, and inventory management
  • Direct recruiting events and job fairs to fulfill the growth potential of stores and district
  • Motivate & empower associates to impact controllable by utilizing omni-channel retail to exceed customer expectation
  • Mentor, train and develop assistant managers and other store managers in the
    district for career progression and performance improvement that has resulted in the promotion of 13 associates to the store manager position
  • Facilitate group training sessions, to all levels of management to implement new company initiatives and teach business acumen
  • Efficient in X-Store, Simple Tools, BI Dashboard Tools, ICMS, and I-9 E-Verify
Lady Footlocker | Atlanta, GAStore Manager05/2004 - 05/2009
  • Build loyal customer base by delivering excellent service and stocking in-demand products.
  • Open and close store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Oversee inventory management through cycle counts, audits and shrinkage control.
  • Exceed team goals and resolve issues by sharing and implementing customer service initiatives
  • Deliver excellent customer service and adhere to standard practices to maximize sales and minimize shrinkage.
Education
Louisiana State University At Shreveport | Shreveport, LAMBA in Human Resources07/2019
Clayton State University | Morrow, GABachelor of Science in Criminal Justice05/2013
Clayton State University | Morrow, GABachelor of Science in Psychology05/2013
Profile
  • https://www.linkedin.com/in/crystal-swain-mba-hr-a80a611a7?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BRM%2B4XRU0SBikX8uU4c2WyQ%3D%3D
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Resume Overview

Companies Worked For:

  • Footlocker
  • Lady Footlocker

School Attended

  • Louisiana State University At Shreveport
  • Clayton State University

Job Titles Held:

  • Executive Development Program Trainee
  • District Manager in Training
  • Store Manager Trainer
  • Store Manager

Degrees

  • MBA in Human Resources
    Bachelor of Science in Criminal Justice
    Bachelor of Science in Psychology

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