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Electronics Sales Associate Resume Example

Resume Score: 80%

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ELECTRONICS SALES ASSOCIATE
Professional Summary

Personable Customer Service professional offering over [Number] years of experience resolving account and service concerns for [Industry] customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Adaptable [Job Title] proficient in assisting with customer refunds and returns. Talented at multitasking and effectively completing different essential tasks simultaneously, including [Action] and [Action]. Hardworking individual available [Number] hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves [Number] to [Number] customers daily. Successful [Job Title] with [Number] years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Hardworking Customer Service Representative with [Number] years of experience working with [Product or Service]. Trained in project and time management with extensive knowledge of [Area of expertise] and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Hardworking [Job Title] bringing [Number] years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Proactive [Job Title] with expertise in delivering support services and resolving customer complaints. Trained in [Software] and [Type] techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Service-focused [Job Title] bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in [Software] with [Number] years of expertise in related roles. Friendly [Job Title] with [Number] years of dedicated [Type] customer service experience. Dedicated to exceeding [Type] goals through effective communication skills and [Type] abilities. Expert in [Software] with training in [Area of expertise] services. Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Well-versed in [Product or Service] and successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support during [Number] years in [Industry]. Competent [Job Title] driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues. Goal-oriented worker with outstanding knowledge of [Type] organization and [Type] product issues. Proven history of increasing productivity and customer satisfaction with great phone skills and [Type] talents. Committed to best-in-class customer service and maintaining professionalism. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate [Type] systems. Effective at operating within [Type] regulations and [Type] department guidelines to manage telephone calls, emails, letters and in-person requests for assistance. Qualified [Job Title] with [Number] years of experience in fast-paced customer service and call center environments supporting [Type] company needs. Personable and professional under pressure. Well-qualified [Job Title] proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering [Number] years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Excellent communicator with [Number] years of Customer Service Representative experience in demanding call center environments. Highly familiar with [Product or Service], including [Type] competitors and offerings.

Skills
  • Loading Merchandise
  • Teamwork
  • Guest Services
  • Product Knowledge
  • Product Location
  • Customer assistance
  • Product locations
  • Complaint resolution
  • Money handling
  • Retail materials management
  • Order fulfillment
  • Report preparation
  • Stocking and replenishing
  • Sales expertise
  • Account management
  • Professional telephone demeanor
  • Product Restocking
  • Client Needs Assessment
Work History
Electronics Sales Associate, 11/2015 to 03/2016
Walmart – Conway, AR
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • I personally took care of customers one on one problems and all.
  • I became department manager in March 2016.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Self Employed Owner , 02/1986 to 10/2014
B&G Custom Auto – Conway , AR

Did all hands on work of taking care of customers, ordered supplies for each job, completed each job hands on. Did all accounting for my business, ( accounts receivable, accounts payable, inventory recording. Took care of all aspects of business From start of job estimating cost and ordering materials and physically doing each job. Had some employees off and on depending on job load.

  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
  • Completed credit verifications and opened lines of credit worth over $[Number] to support and manage sales associates.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Remained up-to-date on current trends and attended over [Number] trade shows per year to view and purchase products for resale.
  • Verified parts and materials through audit inspections and independent checks.
  • Consulted with customers to assess needs and propose optimal [Product or Service] solutions.
  • Trained and motivated [Number] employees to perform daily business functions, including [Task] and [Task].
  • Reconciled daily sales, returns and financial reports with [Software] and [Software].
  • Monitored [Type] market conditions to set accurate product pricing and take advantage of emerging trends.
  • Learned and remained updated on statutory requirements and regulations.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Provided financial management through preparation of bank deposits and settlement of [Timeframe] sales, returns and transaction reports.
  • Created and monitored [Type] promotional approaches to increase sales and profit levels [Number]%.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Used knowledge of market trends to create value-added solutions resulting in [Number]% increase in revenues.
  • Aligned branding initiatives and sales strategies with client goals.
  • Input income and expense details into [Software] to track business finances and address variances.
  • Exceeded sales goals by [Number]% through effective employee management.
  • Maximized efficiency by coaching and mentoring [Number] personnel on [Type] principles, industry practices, company procedures and [Software] system.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Directed business operations for [Number]-employee company doing $[Amount] in yearly revenue.
  • Oversaw and improved [Product or Service] deliveries worth over $[Amount] per year through efficient coordination of daily operations.
  • Discovered areas of improvement by generating [Timeframe] operational and sales reports.
  • Managed [Number] employees by supervising daily tasks.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Maintained up-to-date administrative records to monitor operational conditions.
Auto Upholstery Trimmer, 03/1982 to 02/1986
Harper& Sons Auto Upholstery – Conway , AR
  • Cared for vehicle interiors, including seats and flooring.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Operated [Type] equipment using all manufacturer safeguards, which slashed [Type] injuries by [Number]%.
  • I did hands on with customers writing estimates and also ordering supplies and doing the upholstery to the Auto per estimates.
Auto Upholstery Trimmer, 04/1981 to 05/1982
Vernons Auto Upholstery & Glass – Conway , AR

job was to do the actual upholstery jobs for the customer. wrote estimates and ordered supplies for jobs. opened the shop everyday until left in May of 1982.

  • Cared for vehicle interiors, including seats and flooring. Put on convertible and vinyl tops.
  • Supervised supplies in inventory, including [Type] and [Type] products and submitted lists to [Job title] for items requiring immediate reorder.
  • Operated [Type] equipment using all manufacturer safeguards, which slashed [Type] injuries by [Number]%.
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Cared for vehicle interiors, including seats and flooring.
  • Operated in equipment safely and took care to watch out for children and pets.
  • Provided exceptional service for each customer to achieve complete satisfaction.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Education
High School DiplomaWatervliet Junior-Senior High School - Watervliet, MI
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Walmart
  • B&G Custom Auto
  • Harper& Sons Auto Upholstery
  • Vernons Auto Upholstery & Glass

School Attended

  • Watervliet Junior-Senior High School

Job Titles Held:

  • Electronics Sales Associate
  • Self Employed Owner
  • Auto Upholstery Trimmer

Degrees

  • High School Diploma

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