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EBay and Insurance Sales Resume Example

Resume Score: 80%

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RJ
EBAY AND INSURANCE SALES
Summary

Like I said earlier, I love the hospitality industry. I am driven to help customers/clients enjoy their time.

I am also gifted with organizational skills and I have great management skills. I am a team player.

Please consider me to be on your team!

Skills

I am very much hospitality gifted. I love to help people find and enjoy their personal and business lives.

I am very outgoing and give 100% to my job and in keeping people happy with their experiences.

Experience
Self Employed | Loveland, COEBay and Insurance Sales09/2009 - Current
  • Recognized by management for providing exceptional customer service.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Earned reputation for good attendance and hard work.
  • Collaborated with others to discuss new [Type] opportunities.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Maintained updated [Type] knowledge through [Task] and [Task].
Swan Tea House | Loveland, COServer12/2018 - Current
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Partnered with team members to efficiently serve food and beverages.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Greeted newly seated guests quickly and efficiently.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Sent orders to kitchen staff by [Action].
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Operated POS terminals to input orders, split bills and calculate totals.
His Word Book store | Reno, NVBook Keeper and Sales09/1989 - 05/1991
  • Collaborated in development of [Type] procedures.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Earned reputation for good attendance and hard work.
  • Learned [Task] and [Task] to support office needs.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
Education and Training
Institute of Financial Education | Orange, CASome College (No Degree) in Banking And Financial Support Services
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Self Employed
  • Swan Tea House
  • His Word Book store

School Attended

  • Institute of Financial Education

Job Titles Held:

  • EBay and Insurance Sales
  • Server
  • Book Keeper and Sales

Degrees

  • Some College (No Degree) in Banking And Financial Support Services

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