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E Commerce Personal Shopper Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Flexible hard worker ready to learn and contribute to team success.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Skills
  • Delivery procedures
  • Physical stamina
  • Fashion trends
  • Mobile ordering understanding
  • Sales expertise
  • Payment processing
  • Stock management
  • Customer seating
  • Food safety and sanitation
  • Team member motivation
  • Opening and closing procedures
  • Processing payments
  • Organization
  • Collaboration
  • Supervision
  • Merchandising proficiency
Experience
E-Commerce Personal Shopper, 11/2020 to 05/2021
Grocery Outlet Corp.Los Angeles, CA,
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Upheld strict deadlines and achieved consistent positive recommendations from customers.
  • Read tickets accurately to pick out important information and correctly complete orders.
  • Kept stockroom orderly, accessible and safe with regular upkeep.
  • Verified merchandise against shipping paperwork and resolved discrepancies.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Organized as many as 20 deliveries per hour by smoothly selecting and purchasing items.
  • Listened to customer needs to identify and recommend best products and services.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
Cashier, 11/2020 to 05/2021
ElsupermarketsBaldwin Park, CA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Stocker Associate, 11/2020 to 05/2021
Krogers Grocery StoreCity, STATE,
  • Maintained merchandise presentation by stocking and rotating merchandise.
  • Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
  • Processing freight and preparing backroom for incoming freight.
  • Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment.
  • Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Lifted materials of varied weights on regular basis.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Grocery Clerk, 11/2020 to 05/2021
KrogersCity, STATE,
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Offered product samples to help customers discover new items.
  • Constructed product displays and hung new signage.
  • Moved merchandise to departments using equipment such as hand trucks.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Notified management of customer or employee accidents.
  • Notified supervisor of spills for quick clean-up and remediation.
  • Leveraged lift equipment to pull items from stock and add shelves and bins.
Education and Training
High School Diploma: , Expected in 05/2020
Hall High School - Little Rock, ARk
GPA:
  • Student council Member

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  • Target Job
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Resume Overview

School Attended
  • Hall High School
Job Titles Held:
  • E-Commerce Personal Shopper
  • Cashier
  • Stocker Associate
  • Grocery Clerk
Degrees
  • High School Diploma

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