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E-Commerce Personal Shopper Resume Example

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E-COMMERCE PERSONAL SHOPPER
Professional Summary

General worker with experience performing variety of technical tasks relative to assigned areas of responsibility. Maintains cleanliness of work area, counting materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in food industry, e-commerce and custodial work.

Skills
  • Online ordering familiarity
  • Customer Relations
  • Lift up to 60 pounds
  • Product knowledge
  • Responsible
  • Customer service
  • Teambuilding
  • Good listening skills
  • Cleaning Practices
Work History
E-Commerce Personal Shopper | 12/2020 to 03/2021
Company Name - City, State
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of all requested products.
  • Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
  • Provided personal shopping services for product categories ranging from sanitary items to animal items.
  • Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Kitchen Staff Member | 02/2019 to 12/2020
Company Name - City, State
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Checked pantry multiple times per shift and restocked it whenever food items were running low.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Maintained composure and work quality while under stress.
  • Used proper handling and preservation methods while packaging and storing food products.
Housekeeper | 12/2016 to 11/2017
Company Name - City, State
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Polished glass surfaces and windows.
  • Kept building entryway glass clean and polished for professional presentation.
  • Adhered to professional house cleaning checklist.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Documented and reported all necessary facility and building repairs observed.
  • Dusted picture frames and wall hangings with cloth.
  • Emptied over 25 wastebaskets per shift to transport waste to proper disposal areas.
  • Changed bed linens and collected soiled linens for cleaning.
  • Removed waste paper and other trash from premises to designated area.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Evaluated team performance and care quality.
  • Developed, improved and implemented policies to optimize costs, care and satisfaction of both employees and residents.
Housekeeper and Laundry Attendant | 01/2015 to 12/2016
Company Name - City, State
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Removed waste paper and other trash from premises to designated area.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Polished glass surfaces and windows.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Verified cleanliness and organization of storage areas and carts.
  • Changed bed linens and collected soiled linens for cleaning.
  • Documented and reported all necessary facility and building repairs observed.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Folded laundry after washing and drying and transported to staging area.
  • Maintained safety practices at all times to protect personnel and laundry loads.
Education
Georgia Piedmont Technical College - City | GED10/2019
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Resume Overview

School Attended

  • Georgia Piedmont Technical College

Job Titles Held:

  • E-Commerce Personal Shopper
  • Kitchen Staff Member
  • Housekeeper
  • Housekeeper and Laundry Attendant

Degrees

  • Georgia Piedmont Technical College - City | GED

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