LiveCareer-Resume

e commerce personal shopper resume example with 3+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring Number+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.

Seasoned Retail Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.

Hardworking young woman bringing years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.

Skilled call center professional versed in customer support protocols for multiple car dealerships. Bring extensive high-call volume experience spanning 2. years working with car dealership consumers. Superior computer skills and telephone etiquette.

Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering Number years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Friendly with years of dedicated customer service experience. Dedicated to exceeding strong goals through effective communication skills and strong abilities. Expert in Microsoft Software with training in Excel services.

Qualified Customer Service Representative with years of experience in fast-paced customer service and call center environments supporting company needs. Personable and professional under pressure.

Motivated Customer Service Representative with over 5 + years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with some fluency in general Spanish.

Compassionate individual with the poise to tackle multiple tasks in an office-centered environment. Offering dynamic telephone, interpersonal and data entry skills.

Highly organized leader who is knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn light Spanish to enhance support of some ethnicities.

Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over 5+ years in retail industry. Trained in Microsoft Office with excellent comprehensive skills.

Multi-talented team leader consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Talented young woman bringing 9 + of experience supporting needs of animals like exotic animals to cats and dogs. Demonstrated skill in monitoring behaviors, keeping areas clean and updating daily documentation. Clear and open communicator with good observational and multitasking skills.

Friendly representative commended for providing quality animal care, including spotting medical issues, assisting with operations and administering vaccinations. Sound knowledge of veterinary medicine procedures, animal care techniques and surgical assistance. Collaborative team player experienced in collecting and preparing specimens and samples for outside laboratory analysis.

Conscientious about providing top-notch care to protect and serve every animal in numerous settings. Background includes providing full array of animal husbandry services while providing necessary exercise and nurturing environments. Devoted to promoting animal welfare.

Energetic Animal caretaker who is comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Knowledgeable in area's best walking routes and dog parks.

Experienced Customer Service Representative with over five years of experience in the marketing industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Business operations
  • Organization
  • Team building
  • Project organization
  • MS Office
  • Problem resolution
  • Payment processing
  • Communication skills
  • Cash Handling
  • Team management
  • Point of sale knowledge
  • Stocking and replenishing
  • Product and service sales
  • Store opening and closing
  • Process improvement
  • Multi-tasking strength
  • Relationship building
  • Sales training
  • Social perceptiveness
  • Cash register operation
  • Problem-solving skills
  • Cleaning
  • Bathing
  • Animal care
  • Pet handling
  • Customer service
  • Nutritious Feeding
  • Exercising and playing
  • Brushing and grooming
  • Customer interaction
  • Trained in all Microsoft Office Software
  • Telephone etiquette
  • Appointment Scheduling
  • Relationship development
  • Operational improvement
  • Budgets
Work History
12/2018 to Current E-Commerce Personal Shopper Raising Cane's | Stanton, CA,
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings
  • Increased customer satisfaction by resolving product or service issues.
  • Monitored social media and online sources for industry trends.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
04/2018 to 12/2018 Team Member Cintas Corporation | Bakersfield, CA,
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Maintained productive, efficient approach to all tasks.
  • Sought out ways to go above and beyond job requirements.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Learned all required tasks quickly to maximize performance.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Created appealing displays for routine arrangements and special promotions.
05/2016 to 08/2016 Customer Service Representative Elead | City, STATE,
  • Educated customers on promotions to enhance sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Regularly exceeded daily sales and product add-on quotas.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
Expected in 05/2016 to to | Valdosta High School, Valdosta, GA GPA:
Expected in 12/2019 to to Associate of General Studies | Science Education Georgia Military College, Valdosta, GA, GPA:
Expected in 12/2021 to to Bachelor of Medical Biology | Veterinary Medicine (Pre-Veterinarian) Valdosta State University, Valdosta, GA GPA:
Accomplishments

Community Service Volunteer all through our high school and some during college. Participated at the Second Harvest Food Bank as well as the Lowndes County Animal Shelter.

Affiliations

Education Talent Search

Student Mentoring In Life and Education

Additional Information

I’m a 22 year old college student who is in the hunt to pursue her dream as a veterinarian. With the right knowledge, I can prove that I am 100 percent capable of meeting those standards.

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Resume Overview

School Attended

  • Valdosta High School
  • Georgia Military College
  • Valdosta State University

Job Titles Held:

  • E-Commerce Personal Shopper
  • Team Member
  • Customer Service Representative

Degrees

  • Associate of General Studies
  • Bachelor of Medical Biology

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