Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • POS system operation
  • Customer order recording
  • Customer assistance
  • Cash management
  • ID verification
  • Customer service
  • Customer greeting
  • Issue resolution
  • Security monitoring
  • Staff mentoring
  • Financial overage analysis
  • Customer service skills
  • Supervision
  • Relationship development
  • Organization
  • Operational improvement
  • Security systems
  • Team building
  • Communications
Education and Training
Wakefield High School Arlington, VA Expected in 06/2020 High School Diploma : - GPA :
Experience
The Tjx Companies, Inc. - Door Greeter and Cashier
Chicago, IL, 01/2020 - 05/2020
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
  • Offers each customer exceptional support for any need, including directing to different locations and connecting with specific personnel.
  • Helped keep entryway and front line clean, organized and fully stocked with inventory.
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness.
  • Responded to guest questions about current facility events and future offerings.
  • Complied with health and sanitation practices and procedures.
  • Restocked workstation with supplies and ensured out of stock items were communicated to management.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Informed customers of final bill tab and processed form of payment.
  • Processed credit card payments and ensured customers signed counter slips.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Counted product stock to maintain inventory records.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Answered phone calls to assist customers with questions and orders.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Stayed up to date on current item discounts to support promotions.
Dignity Health - Fitting Room Associate
Erlanger, KY, 09/2019 - 01/2020
  • Tidied and cleaned fitting rooms to create welcoming and comfortable environment.
  • Delivered excellent customer service by setting and maintaining standards for sales floor and fitting rooms.
  • Assisted customers in fitting rooms with garment selection, making recommendations on sizing and color.
  • Kept fitting rooms cleaned, organized and well-maintained.
  • Greeted patrons upon entrance and led to available fitting rooms.
  • Delivered high level of assistance and support to customers by locating correct sized garments.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Provided information about merchandise, policies and sales to customers.
  • Enforced merchandising and operational standards by implementing policies and procedures for fitting rooms.
  • Maintained security measures to check for issues such as switched tags and stolen merchandise.
  • Processed returns by repackaging, tagging and restocking items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Folded and hung up clothing that customers had tried on but decided not to purchase.
  • Performed daily sizing and reshelving tasks to keep clothing displays organized.
  • Helped decrease clothing theft by limiting number of items customers could try on in fitting rooms.
Target - Cashier
City, STATE, 08/2018 - 07/2019
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.

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Resume Overview

School Attended

  • Wakefield High School

Job Titles Held:

  • Door Greeter and Cashier
  • Fitting Room Associate
  • Cashier

Degrees

  • High School Diploma

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