Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Door girl and Server, 01/2003 to 06/2008
Harris Teeter, LlcEaston, MD,
  • Maintained a consistent, regular attendance record.
  • Immediately informed supervisors of any problems or unusual situations and took appropriate action.
  • Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
  • Built guest satisfaction and enjoyment.
  • Accurately counted and provided change as necessary.
  • Obtained customer payment promptly and politely.
  • Thoroughly cleaned and sanitized work area including mopping and sweeping, washing display cases, wiping down prep areas and equipment, washing utensils and dismantling and cleaning machinery.
  • Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team.
Bartender, 06/2008 to 05/2009
HyattRichmond, VA,
  • Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
  • Routinely checked identification of patrons purchasing alcoholic beverages.
  • Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
  • Maintained a consistent, regular attendance record.
  • Set up bar for operation, obtained cash bank and stocked the service bar.
  • Accurately recorded sales, made correct change and prepared charge slips for guests.
  • Immediately informed supervisors of any problems or unusual situations and took appropriate action.
  • Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
  • Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.
  • Entered orders into the computer system quickly and in proper sequence.
Head Bartender, 01/2010 to Current
General DynamicsBrunswick, GA,
  • Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency.
  • Consistently monitored guest consumption of alcohol and appropriately intervened as needed.
  • Carefully organized liquors, fruits, glassware, linen, silverware, paper supplies and sundries in designated areas.
  • Operated and maintained all equipment and utensils in accordance with guidelines and safety procedures.
  • Wiped down counter areas, sinks and floors to maintain a clean and safe work station.
  • Built guest satisfaction and enjoyment.
  • Upsold products when appropriate.
  • Accurately counted and provided change as necessary.
  • Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team.
  • Obtained customer payment promptly and politely.
Manager, 05/2013 to Current
Bare Assets SouthCity, STATE,
  • Maintained a consistent, regular attendance record.
  • Carefully interviewed, selected, trained and supervised staff.
  • Interacted positively with customers while promoting facilities and services.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional service.
  • Led and directed team members on effective methods, operations and procedures.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Purchased adequate quantities of necessary items, including liquor, equipment and supplies.
Education
Bachelor of Arts: Business Administration, Expected in 2013
San Francisco State University - San Francisco, CA
GPA:

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    Job Titles Held:

    • Door girl and Server
    • Bartender
    • Head Bartender
    • Manager

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