Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Education
Expected in 05/2021 High School Diploma | Staunton High School, Staunton, IL, GPA:
Professional Summary

Organized Food Delivery Driver offering a consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service.

Skills
  • Mobile payment technology
  • Motor vehicle operation
  • Relationship building
  • Phone orders
  • Smartphone operation
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Professional demeanor
  • Product promotions
Work History
07/2021 to Current Door Dasher Door Dash | City, STATE,
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Developed and maintained professional relations between customer, store personnel and company.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.
  • Completed on-time deliveries by choosing best and most efficient routes.
03/2020 to 10/2021 DriveThru and Frontline Team Member Dairy Queen | City, STATE,
  • Packaged and labeled products and orders for to-go counter and drive-through window.
  • Operated and sanitized kitchen and food preparation equipment.
  • Resolved customer complaints independently or with aid of supervisor.
  • Maintained current knowledge of pre-check and cashiering procedures.
  • Provided customers with information on specials and discount deals.
  • Made change and issued receipts or tickets to customers for each transaction.
  • Greeted over 200 customers per day and communicated effectively to obtain accurate orders.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record all transactions accurately and efficiently.
02/2021 to 04/2021 Part Time Help Journeys | City, STATE,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Tracked stock using company inventory management software.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Loaded and unloaded merchandise
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Processed product returns and assisted customers with other selections.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

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Resume Overview

School Attended

  • Staunton High School

Job Titles Held:

  • Door Dasher
  • DriveThru and Frontline Team Member
  • Part Time Help

Degrees

  • High School Diploma

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