Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing calls and routing to recipients. Positive nature with excellent people skills. Responsible Administrative Assistant possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, preparing responses on behalf of company. Committed to establishing good rapport with clients of diverse backgrounds. Cheerful and upbeat Customer Service professional with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.


Costumer service, microsoft office, emailing, filling, faxing, answering phones, data entry, money management, attention to detail.

  • Multi-line telephone skills
  • Office equipment operations
  • Recordkeeping and bookkeeping
  • Correspondence management
  • Business operations understanding
  • Data entry
  • Flexible
  • Tech-savvy
  • Multitasking ability
  • Multitasking and prioritization
  • Professional and polished presentation
  • Document control
  • Service-oriented mindset
  • PC proficient
  • Organization and efficiency
08/2019 to 11/2020 Door Corps Firehouse Subs | Norcross, GA,

I always greeted costumers with a smile. I worked in the front lobby opening the doors and serving happiness and joy to costumers walking in. I kept the parking lot clean and the bathrooms as well.

  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
05/2019 to 10/2019 Team Memeber Elsupermarkets | Fontana, CA,

I stocked the lobby every time our condiments got low. I kept costumers happy with there service and provided excellent costumer care. I counted money and dropped into the deposit box. i stocked the shelves when the truck came. i always tend to keep a smile on my face even when im having a bad day.

  • Cleaned and sanitized work areas between runs using [Type] and [Type] equipment.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Looked for ways to go above and beyond job requirements.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
07/2018 to 12/2018 Team Member Pita Mediterranean Street Food | City, STATE,

I always greeted costumers with a smile and a happy tone. I worked at the cash register taking orders from the costumers and serving them there meals. At the end of the days I would clean the lobby and the bathrooms. I prepped the kitchen every morning.

  • Resolved customer concerns and relayed relevant information to supervisor.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Received food orders from patients and families and explained offerings.
  • Cross-trained in [Type] and [Type] positions to support team and help meet all customer needs.
  • Distributed supplies, utensils and portable equipment.
  • Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Complied with company service standards, including inventory and cash control procedures.
  • Floated in food-prep area to identify support tasks and receive assignments from cooks.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Cleaned work areas, equipment and utensils.
  • Verified compliance with all sanitation and safety requirements.
  • Prepared large batches of [Type] food according to standard recipes.
  • Upheld food safety standards at all times.
  • Washed, peeled, cut and measured recipe ingredients.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Cleaned and sanitized dining ware and kitchen equipment.
  • Monitored inventory and promptly reported food items requiring reorder to [Job title].
  • Plated completed meals in appealing arrangement and set in designated areas for delivery to patrons.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
Education and Training
Expected in 05/2019 High School Diploma | East Coweta High School, Sharpsburg, GA GPA:

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School Attended

  • East Coweta High School

Job Titles Held:

  • Door Corps
  • Team Memeber
  • Team Member


  • High School Diploma

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